Senior Relationship Banker: Grow High-Value Clients

Banco Santander SA; Taunton (MA); On-site; USD 54,000 - 90,000; Full time

Job summary

Banco Santander SA is seeking a Senior Relationship Banker in Taunton, MA to manage a portfolio of high-value consumer and small business clients, driving cross-sell opportunities and delivering an exceptional customer experience. You will engage customers in-branch, by phone, and with partners, ensuring needs are met and questions answered across channels.

The role requires strong relationship-building and financial acumen, with the ability to work in a fast-paced environment and adhere to

Qualifications

• High school diploma or GED required.
• Bachelor’s Degree preferred; 5+ years sales experience in incentive-based environment or 2+ years in financial services with client relationships.
• Experience with acquiring new client relationships and cross-selling is a plus.

Responsibilities

• Manage and grow a portfolio of high-value consumer and small business clients.
• Maximize cross-sales opportunities through client profiling and product recommendations.
• Deliver exceptional customer experience in-branch, phone, and with partners.
• Collaborate with team members and partners to achieve branch goals and drive performance.
• Engage customers through digital channels and educate on self-service options.

Skills

Relationship management

Cross-selling

Financial services sales

Customer service

Education

High School Diploma or GED

Bachelor’s Degree (preferred)

Tools

Microsoft Office

Job description

Banco Santander SA is seeking a Senior Relationship Banker in Taunton, MA to manage a portfolio of high-value consumer and small business clients, driving cross-sell opportunities and delivering an exceptional customer experience. You will engage customers in-branch, by phone, and with partners, ensuring needs are met and questions answered across channels.

The role requires strong relationship-building and financial acumen, with the ability to work in a fast-paced environment and adhere to