Senior Relationship Banker: Grow High-Value Clients

Banco Santander SA

Taunton (MA)

On-site

USD 54,000 - 90,000

Full time

5 days ago
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Job summary

Banco Santander SA is seeking a Senior Relationship Banker in Taunton, MA to manage a portfolio of high-value consumer and small business clients, driving cross-sell opportunities and delivering an exceptional customer experience. You will engage customers in-branch, by phone, and with partners, ensuring needs are met and questions answered across channels.

The role requires strong relationship-building and financial acumen, with the ability to work in a fast-paced environment and adhere to

Qualifications

  • High school diploma or GED required.
  • Bachelor’s Degree preferred; 5+ years sales experience in incentive-based environment or 2+ years in financial services with client relationships.
  • Experience with acquiring new client relationships and cross-selling is a plus.

Responsibilities

  • Manage and grow a portfolio of high-value consumer and small business clients.
  • Maximize cross-sales opportunities through client profiling and product recommendations.
  • Deliver exceptional customer experience in-branch, phone, and with partners.
  • Collaborate with team members and partners to achieve branch goals and drive performance.
  • Engage customers through digital channels and educate on self-service options.

Skills

Relationship management
Cross-selling
Financial services sales
Customer service

Education

High School Diploma or GED
Bachelor’s Degree (preferred)

Tools

Microsoft Office

Job description

Banco Santander SA is seeking a Senior Relationship Banker in Taunton, MA to manage a portfolio of high-value consumer and small business clients, driving cross-sell opportunities and delivering an exceptional customer experience. You will engage customers in-branch, by phone, and with partners, ensuring needs are met and questions answered across channels.

The role requires strong relationship-building and financial acumen, with the ability to work in a fast-paced environment and adhere to

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