Senior Relationship Banker: Grow Client Relationships

First National Bank Of Pennsylvania; Abingdon (VA); On-site; USD 82,656,000 - 103,320,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance

401(k)

Paid time off

Sick time

Vacation time

Paid holidays

Flexible spending accounts

Health savings account

Job summary

First National Bank Of Pennsylvania is seeking a Senior Relationship Banker to execute traditional consumer banking asks and branch sales. The role involves managing customer relationships, handling teller and operational tasks, and driving referrals to qualified sales leads in a dynamic retail environment.

The position emphasizes adherence to policies, strong customer service, and ability to meet weekly sales goals while leveraging digital banking tools to enhance client interactions.

Qualifications

• Excellent customer service skills.
• Excellent communication skills, both written and verbal.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to use a personal computer and job-related software.
• Knowledge of banking policies, consumer products and services.
• Sales and customer service skills.

Responsibilities

• Promotes the sales process through leveraging sales leads, outbound calling, greeting customers, and identifying customer service and product needs.
• Make appropriate recommendations in the selling and cross-selling of Bank products and services.
• Identifies and achieves individual weekly sales goals set by the Branch Manager.
• Incorporate FNB digital products & services into customer interactions.
• Using FNB approved branch technology, input and maintain effective data quality for all referrals, customers, and applicants.
• Responsible for the completion and lifecycle of all new and existing relationships according to consumer bank standards.
• Assists with the management of daily sales activity, assisting with pre-shift sales huddles, and monitoring and measuring sales results.

Skills

Customer service

Communication

Sales

Banking product knowledge

Detail-oriented

PC literacy

MS Word

MS Excel

MS PowerPoint

Relationship building

Education

High School or GED

Tools

MS Word

MS Excel

MS PowerPoint

Job description

First National Bank Of Pennsylvania is seeking a Senior Relationship Banker to execute traditional consumer banking asks and branch sales. The role involves managing customer relationships, handling teller and operational tasks, and driving referrals to qualified sales leads in a dynamic retail environment.

The position emphasizes adherence to policies, strong customer service, and ability to meet weekly sales goals while leveraging digital banking tools to enhance client interactions.