Senior Relationship Banker: Elevate Client Banking

Busey Bank; Urbana (IL); On-site; USD 48,000 - 62,000; Full time

Job summary

Experience Champaign Urbana is seeking a Relationship Banker II to blend customer service, sales, and operational management at an elevated skill level within our banking team. This role combines teller and personal banker duties, handling more complex transactions, guiding customers on financial products, promoting services, and helping staff with best practices.

You will support branch operations, ensure compliance, and contribute to a collaborative, client‑focused banking environment.

Qualifications

• Experience in customer service within banking environments.
• Ability to explain banking products and services to customers.
• Ability to meet monthly sales and referral goals.

Responsibilities

• Greet and engage customers to provide exceptional service and build relationships.
• Promote bank products and referrals to meet customer needs.
• Open and manage personal and business accounts with accuracy and regulatory compliance.
• Assist with loan processing and educate customers on loan products.
• Process transactions with high accuracy and balance cash drawer.
• Ensure compliance with bank policies and privacy regulations.
• Mentor newer staff and support branch operations.

Skills

Customer service

Sales

Banking products

Regulatory compliance

Team mentoring

Education

High school diploma

Tools

CRM / banking software

Job description

Experience Champaign Urbana is seeking a Relationship Banker II to blend customer service, sales, and operational management at an elevated skill level within our banking team. This role combines teller and personal banker duties, handling more complex transactions, guiding customers on financial products, promoting services, and helping staff with best practices.

You will support branch operations, ensure compliance, and contribute to a collaborative, client‑focused banking environment.