Senior Rehabilitation Clinic Support Specialist

IU Health; Indianapolis (IN); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

401K retirement savings (employermatch

Tuition reimbursement

Employee Assistance Program

Wellness incentive program

Job summary

IU Health in Indianapolis is seeking a detail‑oriented staff member for outpatient rehabilitation administration. You will manage patient flow, registration, scheduling and insurance coordination, ensuring accurate records and timely service.

You will support department operations, communicate with payers and patients, and uphold infection control and safety standards while contributing to performance improvement initiatives.

Qualifications

• High School Diploma/GED is required.
• Two years’ experience in Rehabilitation Services or similar duties (registration, insurance, scheduling) required.
• Ability to work within a team and maintain collaborative relationships.
• Proficiency in MS Office (Word, PowerPoint, Excel, Teams).
• Strong interpersonal and problem solving skills.
• Ability to take initiative and meet objectives.
• Effective written and verbal communication skills.
• Knowledge of Associate of Clinical Support duties.

Responsibilities

• Oversee patient flow from entry to destination ensuring timely, accurate service.
• Responsible for timely and accurate resolution of patients’ accounts.
• Obtain information to generate accurate financial and demographic records, verify insurance, and coordinate benefits.
• Communicate with payers and patients to ensure accurate financial information.
• Register patients, schedule recurring appointments, answer calls, and direct visitors.
• Participate in department operations and ongoing performance improvement activities.
• Participate in infection control, equipment training, regulatory compliance, and safety programs.
• Order, distribute and maintain inventory of department supplies.
• Assigned to higher complexity tasks with productivity and quality standards.

Skills

Team collaboration

Interpersonal skills

Communication skills

Initiative

Problem solving

Adaptability

Education

High School Diploma/GED

Tools

MS Office

Job description

IU Health in Indianapolis is seeking a detail‑oriented staff member for outpatient rehabilitation administration. You will manage patient flow, registration, scheduling and insurance coordination, ensuring accurate records and timely service.

You will support department operations, communicate with payers and patients, and uphold infection control and safety standards while contributing to performance improvement initiatives.