Senior Rehab Clinical Support Specialist

Indiana University Health; Indianapolis (IN); Sur place; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

401(K) retirement savings with company

Tuition reimbursement

Employee Assistance Program – Counsel 

Wellness program incentives

Résumé du poste

Indiana University Health is seeking a detail-oriented registration professional for outpatient rehabilitation services in Indiana. The role focuses on patient intake, scheduling, and accurate financial/demographic data entry to support seamless care delivery.

Ideal candidates have a high school diploma, 2 years in rehabilitation or similar duties, and strong teamwork and communication skills. The position emphasizes accuracy, collaboration, and adherence to privacy and safety standards.

Qualifications

• High School Diploma/GED is required.
• Two years’ experience in Rehabilitation Services or similar job duties (patient registration, insurance, scheduling) required.
• Requires the ability to work within a team and maintain collaborative relationships.
• Requires basic proficiency in MS Office (Word, PowerPoint, Excel, TEAMS).
• Requires high level of interpersonal and problem-solving skills.
• Requires the ability to take initiative and meet objectives.
• Requires effective written and verbal communication skills.
• Requires an excellent working knowledge of the Associate of Clinical Support Job Duties.

Responsabilités

• This position oversees patient flow from point of entry to destination and ensures timely, accurate and professional services.
• This position is responsible for timely and accurate resolution of patients’ accounts.
• Responsibilities may include but are not limited to obtaining specific information to generate accurate financial and demographic records, insurance verification, prior authorization, and coordination of benefits.
• Communicate with payers and patients to achieve accurate financial information.
• Responsible for accurate Registration of patients, Scheduling recurring appointments, answers incoming calls and directs patient and visitors appropriately.
• Participates in operational aspects of the department and maintains performance improvement activities as required.
• Participate in all infection control, department equipment training, regulatory compliance, organizational safety and fire safety programs.
• Orders, distributes and maintains designated and appropriate inventory of department related supplies.
• This position is assigned to higher complexity tasks than those expected from Associate-Rehabilitation Clinical Support and incumbents are held to higher productivity and quality standards.

Connaissances

Team collaboration

MS Office proficiency

Communication skills

Problem-solving

Initiative

Formation

High School Diploma or GED

Outils

MS Office (Word, Excel, PowerPoint)

Description du poste

Indiana University Health is seeking a detail-oriented registration professional for outpatient rehabilitation services in Indiana. The role focuses on patient intake, scheduling, and accurate financial/demographic data entry to support seamless care delivery.

Ideal candidates have a high school diploma, 2 years in rehabilitation or similar duties, and strong teamwork and communication skills. The position emphasizes accuracy, collaboration, and adherence to privacy and safety standards.