Registrar

HEALTH CAREER INSTITUTE LLC; West Palm Beach (FL); On-site; USD 40,000 - 60,000; Full time

Job summary

A reputable educational institution in West Palm Beach is seeking a Registrar to manage academic record keeping and ensure compliance with regulations. This role involves maintaining student files, managing registrations, and resolving any disputes related to transfer credits and graduation applications. Ideal candidates should possess excellent customer service skills, computer literacy, and have at least a High School Diploma. An Associate's degree and experience in higher education systems are preferred. The position requires strong ethical standards and the ability to work independently in a fast-paced environment.

Qualifications

• High School Diploma/GED is required.
• Associate’s degree or higher is preferred.
• Experience in higher education data systems is preferred.

Responsibilities

• Responsible for maintaining student academic records.
• Manage registration for new and current students.
• Ensure compliance with governmental regulations and accreditation standards.

Skills

Computer literacy skills

Excellent customer service skills

High ethical standards

Education

High School Diploma/GED

Associate’s degree or higher

Experience working with complex data systems

Knowledge of FERPA

Tools

Microsoft Office applications

Campus Vue/Nexus

Job description

Description

Position Summary

The Registrar is responsible for all academic record keeping including compilations, maintenance and tracking for student academic records. This comprises internal and external uses, maintenance of all students’ files including new, current, graduate, dropped and canceled students. The Registrar is also accountable for tasks, communication, and procedures for all graduation verification and processing. This position is required to work in a fast-paced environment while independently managing multiple tasks and projects with competing priorities and deadlines. All duties must be conducted in accordance with the mission, vision and core values of HCI; serving and assisting in a positive and professional manner for students, faculty and staff in the areas of customer service, respect, communication, collaboration and excellence. The Registrar must be able to demonstrate a sensitivity to the needs of students, faculty and staff as well as demonstrate commitment to HCI’s comprehensive learning programs. The Registrar works directly with faculty and staff to troubleshoot and resolve attendance issues. The Registrar is also responsible for ensuring the integrity, accuracy, confidentiality and maintenance of student records in compliance with all federal, state and accreditation regulations and should be able to respond to all inquiries expected in an audit or accreditation process.

Essential Duties and Responsibilities

• Registering new students.
• Application maintenance and file coding.
• Degree audit review.
• Diploma ordering and processing.
• Major/minor/concentration changes and other processes associated with degree completion/clearance.
• Administrative matriculation of all new students.
• Maintains and updates academic records and files for new, current and former students. Assures the integrity of files, folders, transcripts, grades, grade reports, and enrollment documentation for all students, entering grades and all pertinent student information into NEXUS.
• Posts evaluated, nontraditional and transfer credit to students' records, including special titles and messages to permanent records and processes grade changes and tuition rebate requests.
• Assesses and revises academic status for accuracy, performs clerical and receptionist duties involving proper handling of phone calls.
• Researches, analyzes, and resolves student disputes as they relate to transfer credit, evaluations and graduation applications.
• Enters and tracks all student attendance, reviewing accuracy immediately following class completion and aggressively tracks late grades.
• Assists in processing student leaves of absence and withdrawals.
• Verifies and records transcripts received for prospective students.
• Determines when an applicant file is ready for evaluation. Enters applicant records into the learner database after the enrollment is approved by the Systems’ Registrar.
• Manages all course registrations for current students and records all extensions.
• Responsible for the accurate and punctual posting of final grades for courses at the end of each term.
• Works cooperatively with other administrative departments and cohorts.
• Regular and reliable attendance.
• Comply with all governmental regulations and standards of accreditation.
• Perform other duties and responsibilities as assigned.

Requirements

Skills and Qualifications

• Computer literacy skills including functional knowledge of Microsoft Office applications (Word, Excel, PowerPoint, Teams, Outlook, etc.) and Campus Vue/Nexus.
• Excellent customer service skills.
• A willingness to follow high ethical standards.

Education/Experience

• High School Diploma/GED (Required)
• Associate’s degree or higher from an accredited college or university or equivalent (Preferred)
• Experience working with complex data systems in a higher education setting (Preferred)
• Knowledge of FERPA (Preferred)