Senior Refugee Services Case Manager

Hiiraan Online Inc.; Seattle, Northern (WA, KY); Hybrid; USD 40,000 - 44,000; Full time

Benefits offered by this job

Hybrid work model

Competitive hourly pay

Job summary

The International Rescue Committee (IRC) in Seattle is seeking a Senior Case Management Specialist to oversee advanced case management for refugees and eligible populations, coordinating multidisciplinary interventions and supporting staff quality assurance. This hybrid role requires strong English communication, DEI commitment, and experience in non-profit or humanitarian settings.

As PRIME program lead, you will manage high-priority cases, assist with benefits applications, and collaborate

Qualifications

• Undergraduate degree with emphasis in Social Work or equivalent.
• Two to three years of relevant work experience in social services, humanitarian relief, public service, or non-profit environments.
• Proven ability to work in a mission- and outcome-driven environment.
• Strong communication skills in a multicultural environment; fluent in English.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Valid driver's license and ability to travel regularly across the service area.

Responsibilities

• Manage a caseload of participants with complex needs, including survivors of domestic violence and refugees with multiple barriers.
• Coordinate multidisciplinary interventions with internal teams and external service providers.
• Lead workshops and educational sessions on PRIME topics and develop workshop materials.
• Provide direct assistance to participants with benefits applications and referrals.
• Support onboarding and training of new staff and assist in quarterly reporting and invoicing.

Skills

Strong communications

Fluent English

Highly organized

Ability to travel

DEI commitment

Education

Undergraduate degree in Social Work or equivalent

Tools

Microsoft Office

Job description

The International Rescue Committee (IRC) in Seattle is seeking a Senior Case Management Specialist to oversee advanced case management for refugees and eligible populations, coordinating multidisciplinary interventions and supporting staff quality assurance. This hybrid role requires strong English communication, DEI commitment, and experience in non-profit or humanitarian settings.

As PRIME program lead, you will manage high-priority cases, assist with benefits applications, and collaborate