Senior Refrigeration Field Technician - On-Call Expert

Dover Corporation; Phoenix (AZ); On-site; USD 55,000 - 75,000; Full time

Job summary

Dover Food Retail (DFR) is seeking a skilled Refrigeration Service Technician to respond to service calls, troubleshoot rack systems, HVAC units, and VFDs, and restore equipment to optimal condition. The role requires strong English communication, solid customer service, and the ability to work with hand tools.

Ideal candidates will have a High School diploma or GED and EPA 608 Certification. Expect 50% travel and on-site work in diverse environments, with safety and paperwork duties

Qualifications

• English communication skills in spoken and written form.
• Strong customer service and proactive problem-solving mindset.
• Ability to work independently and mentor junior technicians.

Responsibilities

• Response to service calls and troubleshooting of rack systems, self-contained cases, HVAC units, and VFDs.
• Repair equipment and restore to proper operating condition.
• Maintain accurate paperwork and packing slips daily; manage truck stock inventory.

Skills

English communication

Customer service

Mentor junior technicians

Independent work

Education

High school diploma or GED

EPA 608 Certification (Type I & II)

Tools

MS Excel

Hand tools

Job description

Dover Food Retail (DFR) is seeking a skilled Refrigeration Service Technician to respond to service calls, troubleshoot rack systems, HVAC units, and VFDs, and restore equipment to optimal condition. The role requires strong English communication, solid customer service, and the ability to work with hand tools.

Ideal candidates will have a High School diploma or GED and EPA 608 Certification. Expect 50% travel and on-site work in diverse environments, with safety and paperwork duties