Refrigeration Mid-Level Service Technician

Dover Corporation; Phoenix (AZ); On-site; USD 55,000 - 85,000; Full time

Job summary

Dover Food Retail in Phoenix, AZ, seeks a Mid-Level Service Tech to diagnose, repair, and maintain commercial refrigeration systems, HVAC equipment, and ice machines installed in supermarkets and food service locations.

Requirements include EPA 608 certification and at least 2 years of hands-on experience; a high school diploma or GED is necessary. The role includes on-call nights, weekends, and holiday coverage.

Qualifications

• High School Diploma or GED.
• Clean driver’s license/record.
• EPA Certification, EPA 608 minimum types I and II or Universal.
• A minimum of 2 years of experience in the diagnosis and repair and maintenance of commercial refrigeration and/or HVAC equipment.
• Certification from technical school or equivalent experience a PLUS!

Responsibilities

• Diagnose and repair conventional and rack refrigeration systems, evaporative and air-cooled condensers, ice machines, water pumps, compressors, air handlers, electric motors, and HVAC units.
• Perform preventive maintenance to ensure optimal operating efficiencies and minimize downtime for customers.
• Complete all paperwork in a timely manner and adhere to customer documentation procedures.
• Perform other duties and responsibilities as assigned by management.

Skills

Diagnostics and repair

Preventive maintenance

Customer service

Leadership when multiple techs

Education

High School Diploma or GED

EPA 608 Certification

Job description

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Refrigeration and Food Equipment segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

What the Role Involves:

As a Mid-Level Service Tech, you’ll be responsible for diagnosis, repair, and maintenance of commercial refrigeration systems, HVAC equipment, and ice machines that are installed in supermarkets, convenience stores, and food service establishments.

• Perform diagnosis and repair work on conventional and rack refrigeration systems, evaporative and air-cooled condensers, ice machines, water pumps, compressors, air handlers, electric motors, and all types of HVAC units.
• Perform preventive maintenance to ensure optimal operating efficiencies and minimize downtime for customers.
• Complete all paperwork in a timely manner and adhere to customer documentation procedures.
• Perform other duties and responsibilities as assigned by management.

Basic Qualifications:

• High School Diploma or GED
• Clean driver’s license/record
• EPA Certification, EPA 608 minimum types I and II or Universal
• A minimum of 2 years of experience in the diagnosis and repair and maintenance of commercial refrigeration and/or HVAC equipment.
• Certification from technical school or equivalent experience a PLUS!

The Ideal Candidate:

• Ability to perform the job in a safe manner
• Proficient with diagnostic and repairs for self-contained refrigeration systems, walk ins, ice machines repairs, and HVAC equipment.
• Basic knowledge of supermarket refrigeration energy management systems a PLUS
• Strong mechanical aptitude and the ability to troubleshoot
• Strong customer service skills and the ability to build relationships with customers
• Demonstrated ability to achieve quality results
• Must be able and willing to take lead when more than one tech is required for job
• Must be willing and able to work long hours on your feet, participate in on-call rotation which includes nights, weekends, and one or more holidays each year

Why Choose Dover Food Retail?

We believe in a collaborative entrepreneurial spirit and winning through our customers. We value and respect our employees, expecting results through high ethical standards, openness, and trust. Join us to be part of a company that is committed to delivering what it promises and has a reputation for quality.

We celebrate diversity and are committed to creating an inclusive environment for all employees. Individuals with disabilities who require reasonable accommodations to perform the essential functions of this job are welcome to apply.

Embark on a fulfilling journey with DFR, where your skills are valued, your growth is nurtured, and your achievements are recognized.

Our Story

Dover Food Retail (DFR) is a leading manufacturer of Display Cases, Specialty Products, Refrigeration Systems, Power Systems and Comprehensive Services; and leading our industry by Innovating What’s Next in glass doors and intelligent merchandising technologies that keep food safe under brands such as HillPhoenix and Anthony.

DFR is part of the Climate & Sustainable Technologies segment of the Dover Corporation® (NYSE: DOV). Dover is a diversified global manufacturer with annual revenues in excess of $7 billion.

DFR is built on creativity and customer-centric innovation delivered by people invigorated by a strong sense of responsibility to help our customers win in their marketplaces. The relationships we build with our customers are as important to our success as the products we manufacture. This collaborative environment delivers FRESH THINKING, reassuring our customers that they choose the best when they choose to work with the people of Dover Food Retail.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

This position is eligible to earn commissions based on performance metrics and other criteria outlined in our applicable commissions plan.We consider several job-related, non-discriminatory factors when determining the pay rate for a position, including, but not limited to, the position’s responsibilities, a candidate’s work experience, a candidate’s education/training, the position’s location, and the key skills needed for the position. Pay is one of the Total Rewards that we provide to compensate and recognize employees for their work.

The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified. Furthermore, they do not establish a contract for employment and are subject to change at the discretion of the Company.

Dover Food Retail is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, genetic information, or any other factors prohibited by law.

Attention Applicants: If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, please let us know. Likewise, if you are limited in the ability to access or use this online application process and need an alternative method for applying, we will determine an alternate way for you to apply. Please contact [e-mail] for assistance with an accommodation. Kindly specify Job Requisition Number / Job Title and Location in response.