Senior Reference Lab Clerk - Patient & Client Support

Labcorp; Holyoke (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical, Dental, Vision

401(k)

Paid Time Off

Stock Purchase Plan

Job summary

Labcorp in Holyoke, MA is seeking a Senior Reference Test Clerk to join our reference testing team. You will act as liaison between reference testing labs, clients, and patients, and you will manage specimen handling and transcription of reports.

The role requires attention to detail, ability to work in a fast-paced production environment, and solid communication skills. Monday–Friday with rotating weekends; pay range $20.75–$24.75 per hour with shift differential.

Qualifications

• High School Diploma or equivalent.
• Experience handling specimens and a basic understanding of lab processes is desirable.
• Strong communication and data entry skills.

Responsibilities

• Act as liaison between reference testing labs, clients, and patients.
• Resolve customer requests via calls, messaging, and email.
• Transcribe reports from reference labs into Labcorp systems.
• Prepare and triage specimens for analysis and labeling.

Skills

Customer service

Attention to detail

Communication

Teamwork

Data entry

Education

High School Diploma

Tools

Lab systems

MS Office

Job description

Labcorp in Holyoke, MA is seeking a Senior Reference Test Clerk to join our reference testing team. You will act as liaison between reference testing labs, clients, and patients, and you will manage specimen handling and transcription of reports.

The role requires attention to detail, ability to work in a fast-paced production environment, and solid communication skills. Monday–Friday with rotating weekends; pay range $20.75–$24.75 per hour with shift differential.