Senior Reference Lab Clerk — Night Shift

Labcorp; Holyoke (MA); On-site; USD 29,000 - 34,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid Time Off

Job summary

Labcorp in Holyoke, MA is seeking a Senior Reference Test Clerk to join our team. The role involves acting as a liaison between reference testing labs, clients, and patients, and performing specimen preparation and data entry in Labcorp systems.

Responsibilities include reviewing forms, transcribing reports, shipping specimens, and ensuring accurate labeling. The position emphasizes attention to detail, strong communication, and comfort with handling biological specimens.

Qualifications

• High School Diploma or equivalent.
• 3 months or more of specimen processing experience.
• 3 months or more of medical or laboratory experience.
• Comfortability with handling biological specimens.
• Ability to accurately identify specimens.
• Strong communication skills; both written and verbal.

Responsibilities

• Act as a liaison between the reference testing labs, clients, and patients.
• Resolve internal & external customer requests via calls, instant messenger & email communications.
• Communicates with customers in respectful and professional manner.
• Work in multiple databases to research complex issues and questions.
• Provide customer education and information as needed.
• Review test forms for accuracy and report any discrepancies.
• Transcribe reports from reference labs into Labcorp systems.
• Utilize various logistics providers to ship to multiple locations around the country.
• Prepare & triage specimens for analysis.
• Accurately identify and label specimens.
• Prepare and store excess specimen samples.

Skills

Communication skills

Data entry

Teamwork

Attention to detail

Multitasking

Education

High School Diploma

Tools

Basic computer skills

Job description

Labcorp in Holyoke, MA is seeking a Senior Reference Test Clerk to join our team. The role involves acting as a liaison between reference testing labs, clients, and patients, and performing specimen preparation and data entry in Labcorp systems.

Responsibilities include reviewing forms, transcribing reports, shipping specimens, and ensuring accurate labeling. The position emphasizes attention to detail, strong communication, and comfort with handling biological specimens.