Mid-Level Reengineering Specialist

Black Canyon Consulting; Washington (District of Columbia); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical, dental and vision coverage

401k plan with employer contribution

Paid holidays

Vacation

Tuition reimbursement

Job summary

Black Canyon Consulting (BCC) is seeking a Mid-Level Reengineering Specialist to support business process reengineering, workflow modernization, and operational improvement initiatives. The role collaborates with stakeholders and technical teams to assess processes, identify inefficiencies, and design scalable solutions.

The position involves structured reviews, stakeholder discovery support, and design contributions for future-state processes, with an emphasis on automation opportunities and

Qualifications

• 5+ years of relevant professional experience.
• Experience supporting business process reengineering or process improvement initiatives.
• Experience conducting current-state (“as-is”) workflow assessments.
• Experience contributing to future-state (“to-be”) workflow design.
• Experience participating in or facilitating stakeholder discovery sessions.
• Experience identifying process bottlenecks, inefficiencies, and root causes.
• Experience developing process maps and workflow documentation.
• Experience identifying opportunities for automation or digital process improvements.
• Experience developing SOPs, workflow charts, roles and responsibility matrices, templates, or job aids.
• Experience participating in pilot testing or implementation activities.
• Ability to collect and analyze operational performance data.
• Strong analytical, documentation, facilitation, and communication skills.
• Ability to work independently while collaborating with cross-functional teams.
• Ability to ensure work aligns with applicable policies, internal controls, and regulatory requirements.

Responsibilities

• Conduct structured reviews of existing (“as-is”) workflows.
• Support and facilitate stakeholder discovery sessions.
• Document end-to-end process activities and handoffs.
• Identify bottlenecks, delays, redundant steps, and operational inefficiencies.
• Analyze and document root causes across multiple functions or offices.
• Contribute to the development of future-state (“to-be”) workflows.
• Streamline process steps and reduce administrative burden.
• Improve clarity of roles, responsibilities, and process ownership.
• Identify opportunities for automation, digital forms, and integrated tools.
• Develop SOPs, workflow charts, roles and responsibility matrices, templates, and job aids.
• Participate in pilot testing of redesigned workflows.
• Gather operational performance indicators and user feedback.
• Analyze metrics such as cycle time, error frequency, or other process measures.
• Support refinement of workflows based on testing results.
• Assist with implementation and adoption of approved process improvements.
• Ensure deliverables align with applicable policies, internal controls, and federal requirements.

Skills

Process reengineering

Stakeholder management

Current-state analysis

Future-state design

Process mapping

Automation opportunities

SOP development

Data analysis

Cross-functional collaboration

Regulatory compliance

Job description

Black Canyon Consulting (BCC) is searching for a Mid-Level Reengineering Specialist to support business process reengineering, workflow modernization, and operational improvement initiatives. The Mid-Level Reengineering Specialist will work with stakeholders and technical teams to assess existing processes, identify inefficiencies, develop improved workflows, and support implementation of practical and scalable solutions.

Job Description

The Mid-Level Reengineering Specialist will conduct structured reviews of existing workflows, facilitate portions of stakeholder discovery activities, identify process bottlenecks and root causes, and contribute to the design of improved future-state processes.

This position will also identify opportunities for automation and digital tools, develop operational documentation and training materials, participate in pilot testing, analyze performance data, and support refinement and implementation of redesigned workflows.

Required Skills

• 5+ years of relevant professional experience
• Experience supporting business process reengineering or process improvement initiatives
• Experience conducting current-state (“as-is”) workflow assessments
• Experience contributing to future-state (“to-be”) workflow design
• Experience participating in or facilitating stakeholder discovery sessions
• Experience identifying process bottlenecks, inefficiencies, and root causes
• Experience developing process maps and workflow documentation
• Experience identifying opportunities for automation or digital process improvements
• Experience developing SOPs, workflow charts, roles and responsibility matrices, templates, or job aids
• Experience participating in pilot testing or implementation activities
• Ability to collect and analyze operational performance data
• Strong analytical, documentation, facilitation, and communication skills
• Ability to work independently while collaborating with cross-functional teams
• Ability to ensure work aligns with applicable policies, internal controls, and regulatory requirements

Desired Skills

• Experience supporting federal government or similarly regulated organizations
• Experience with business process reengineering or continuous improvement methodologies
• Experience evaluating workflow automation or digital tools
• Experience measuring cycle time, error rates, throughput, or similar operational indicators
• Experience supporting organizational change and solution adoption
• Experience working across multiple departments, offices, or functional areas

Job Responsibilities

• Conduct structured reviews of existing (“as-is”) workflows
• Support and facilitate stakeholder discovery sessions
• Document end-to-end process activities and handoffs
• Identify bottlenecks, delays, redundant steps, and operational inefficiencies
• Analyze and document root causes across multiple functions or offices
• Contribute to the development of future-state (“to-be”) workflows
• Streamline process steps and reduce administrative burden
• Improve clarity of roles, responsibilities, and process ownership
• Identify opportunities for automation, digital forms, and integrated tools
• Develop SOPs, workflow charts, roles and responsibility matrices, templates, and job aids
• Participate in pilot testing of redesigned workflows
• Gather operational performance indicators and user feedback
• Analyze metrics such as cycle time, error frequency, or other process measures
• Support refinement of workflows based on testing results
• Assist with implementation and adoption of approved process improvements
• Ensure deliverables align with applicable policies, internal controls, and federal requirements

Benefits and Salary

We attract the best people in the business with our competitive benefits package that includes medical, dental and vision coverage, 401k plan with employer contribution, paid holidays, vacation, and tuition reimbursement.

Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

As set forth in Black Canyon Consulting’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.