Senior Recruiting Systems & Enablement Lead

OpenAI, Inc.; San Francisco (CA); Hybrid; USD 150,000 - 200,000; Full time

Benefits offered by this job

Relocation support

Hybrid work model

Office in San Francisco

Job summary

OpenAI is seeking a Systems & Enablement Lead, Recruiting Operations to drive improvements across recruiting processes, systems, and enablement. You will translate hiring priorities into scalable processes and lead changes with measurable impact.

You’ll partner with Recruiting leaders, People Systems, and hiring teams to establish standards, ensure adoption, and enable teams to operate independently as hiring needs evolve. Relocation support and hybrid work model offered.

Qualifications

• 5+ years in recruiting operations, HR systems, or related roles.
• Hands-on experience administering an ATS (Ashby preferred).
• Strong understanding of recruiting workflows, offers, and hiring data.
• Excellent communication and stakeholder partnership skills.
• Detail-oriented with operational discipline and accuracy.

Responsibilities

• Lead projects from discovery through adoption, managing scope, milestones, dependencies, and risks.
• Own enablement for operational workflow changes, including documentation, training, office hours, and change communication.
• Support offer approval and other sensitive recruiting workflows through clear coordination and exception handling.
• Identify recurring support themes and drive fixes through process changes, documentation improvements, automation, or handoff to People Systems.
• Partner closely with recruiters, coordinators, People Systems, and cross-functional stakeholders to improve workflow usability and reliability.
• Use data and operational signals to monitor service health, prioritize improvements, and reduce repeat work.
• Evaluate practical AI and automation opportunities that improve support quality, speed, and consistency without weakening controls.

Skills

Recruiting ops

HR systems

Ashby ATS

Stakeholder mgmt

Change mgmt

Data analysis

Documentation

Training enablement

Tools

Ashby ATS

Job description

OpenAI is seeking a Systems & Enablement Lead, Recruiting Operations to drive improvements across recruiting processes, systems, and enablement. You will translate hiring priorities into scalable processes and lead changes with measurable impact.

You’ll partner with Recruiting leaders, People Systems, and hiring teams to establish standards, ensure adoption, and enable teams to operate independently as hiring needs evolve. Relocation support and hybrid work model offered.