Senior Receiving Operations Leader

FreshDirect; New York (NY); On-site; USD 110,000 - 135,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

401(k) with company match

Paid time off and holidays

Employee discounts and perks

Job summary

FreshDirect is seeking a Senior Manager, Receiving Operations to lead all inbound activity at the fulfillment center, ensuring efficient receipt of goods and strong vendor performance. You will drive process improvements and maintain best-in-class receiving standards while leading a team of supervisors and associates.

The role requires 5+ years in warehouse/fulfillment operations and 3+ years in leadership, with expertise in inventory management, WMS, and MS Office.

Qualifications

• 5+ years of experience in warehouse, distribution, or fulfillment operations.
• 3+ years of leadership experience in receiving or inbound operations.
• Strong knowledge of inventory management, WMS systems, and logistics.
• Proficiency in Microsoft Office (Excel, Word, Outlook).
• Lean, Six Sigma, or continuous improvement certifications.

Responsibilities

• Oversee inbound receiving functions including unloading, checking, sorting, and putaway.
• Lead, coach, and develop receiving supervisors, leads, and associates.
• Maintain receiving accuracy metrics and drive actions for shrink and mispicks.
• Track KPIs, perform root-cause analyses, and present updates to leadership.

Skills

Warehouse operations

Leadership

Inventory management

WMS systems

Logistics

Microsoft Office

Analytical skills

Communication skills

Education

Bachelor’s degree in Supply Chain, Logistics, Business

Lean Six Sigma certification

Job description

FreshDirect is seeking a Senior Manager, Receiving Operations to lead all inbound activity at the fulfillment center, ensuring efficient receipt of goods and strong vendor performance. You will drive process improvements and maintain best-in-class receiving standards while leading a team of supervisors and associates.

The role requires 5+ years in warehouse/fulfillment operations and 3+ years in leadership, with expertise in inventory management, WMS, and MS Office.