Senior Real-Time AI Platform Engineer

Motorola Solutions; Dallas (TX); On-site; USD 140,000 - 160,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

Paid Time Off

Job summary

Motorola Solutions seeks a Sr Software Engineer to set technical direction for the AI Agent Platform team behind Hyper's emergency response products in the Dallas area. You will shape long-term strategy, mentor engineers, and own cross-cutting systems from real-time AI pipelines to telephony and backend infrastructure.

You will lead with a focus on reliability, security, and performance, collaborating with product and operations to translate customer problems into technical plans.

Qualifications

• Experience architecting LLM/agentic/RAG systems in production.
• Deep expertise in Speech-to-Text and Text-to-Speech.
• Telephony and voice infrastructure: PSTN, SIP trunking, PBX, and call routing.
• Real-time communication systems using WebRTC, WebSockets, RTP/SRTP, streaming or low-latency audio transport.
• Real-time, concurrent, or distributed systems using Elixir, Go, Python, Rust or similar languages.
• PostgreSQL and strong data modeling fundamentals at scale.
• Cloud infrastructure on AWS, Azure, or GCP.
• Containerized application environments operated in production.
• Technical leadership in high-trust domains.

Responsibilities

• Lead the design and operation of real-time voice AI systems that support human 911 telecommunicators at scale.
• Identify and solve the hardest problems in our stack: low-latency audio, streaming, telephony, LLM orchestration, and human-in-the-loop AI workflows.
• Drive engineering excellence across reliability, availability, security, and performance - defining the standards the team operates by.
• Partner with product, design, and operations leadership to translate ambiguous customer and operational problems into technical strategy.
• Mentor engineers; raise the floor and the ceiling of the team's technical work through reviews, design feedback, and pairing.
• Build and evolve evaluation, testing, and observability frameworks for AI-assisted systems.
• Lead incident response and post-incident reviews; own runbook quality and on-call health for the systems the team is responsible for.
• Represent engineering in conversations with public safety customers, partners, and Motorola Solutions stakeholders when deep technical credibility is required.

Skills

LLM/agentic/RAG systems

Speech-to-Text

Text-to-Speech

Real-time audio

Elixir/Go/Python/Rust

PostgreSQL data modeling

Cloud infrastructure (AWS/Azure/GCP)

Tools

AWS

Azure

GCP

Job description

Motorola Solutions seeks a Sr Software Engineer to set technical direction for the AI Agent Platform team behind Hyper's emergency response products in the Dallas area. You will shape long-term strategy, mentor engineers, and own cross-cutting systems from real-time AI pipelines to telephony and backend infrastructure.

You will lead with a focus on reliability, security, and performance, collaborating with product and operations to translate customer problems into technical plans.