Senior Rail Resource & Operations Manager

Keolis-9; Somerville (MA); On-site; USD 104,000 - 123,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

401(k) with company match

Job summary

Keolis, a leader in public transportation headquartered in Boston, seeks a Senior Resource Planning Lead to plan and deploy operational resources for daily commuter rail service in the Boston area.

You will oversee ATC resource management across shifts, analyze staffing trends, and collaborate with Operations, Transportation, Mechanical and other departments to improve efficiency and service reliability.

Qualifications

• Bachelor's degree in a related field is required.
• 7+ years of progressive railroad operations/transportation management experience.
• Experience in a 24/7 transportation environment with workforce planning.
• Familiarity with regulatory requirements, labor agreements, and procedures.
• Experience using metrics and data to inform decisions.

Responsibilities

• Plan and deploy operational resources to support daily commuter rail service.
• Oversee ATC resource management across all shifts.
• Monitor staffing, performance metrics, and service impacts; take corrective actions.
• Collaborate with Operations, Transportation, Mechanical and other departments to address needs.
• Develop resource strategies to improve efficiency, service reliability and cost effectiveness.
• Ensure compliance with policies, regulations, and labor agreements.
• Analyze staffing trends for workforce planning and forecasting.

Skills

Resource planning

Team leadership

Problem solving

Communication & negotiation

Data analysis

Education

Bachelor's degree in Transportation Management, Business Administration, Operations Management, Logistics, or related field

Tools

Operational reporting systems

Workforce management tools

Job description

Keolis, a leader in public transportation headquartered in Boston, seeks a Senior Resource Planning Lead to plan and deploy operational resources for daily commuter rail service in the Boston area.

You will oversee ATC resource management across shifts, analyze staffing trends, and collaborate with Operations, Transportation, Mechanical and other departments to improve efficiency and service reliability.