Senior Quantitative UX Researcher: Enterprise Data Insights

OneTrust, LLC; Atlanta (GA); Hybrid; USD 116,000 - 175,000; Full time

Benefits offered by this job

Healthcare

Equity RSUs

Performance bonus

Parental leave

Career development

Job summary

OneTrust is seeking a Senior Quantitative UX Researcher to shape how we measure the user experience across our enterprise platform. You will establish measurement approaches, build robust instrumentation, and collaborate with designers and researchers to drive data-informed roadmap decisions.

With 6+ years in quantitative or mixed-methods research, you will help ensure data validity, present insights to leadership, and contribute to a culture of evidence-backed product development at OneTrust.

Qualifications

• 6+ years in quantitative or mixed-methods UX research, market research, or product analytics, including work on complex B2B or enterprise software.
• Deep survey methodology: sampling and its limits, questionnaire and scale construction, non-response and self-selection bias, longitudinal design.
• Practical statistical fluency: significance testing, regression, segmentation and clustering, factor analysis and the judgment to choose the simplest method that answers the question.
• Working proficiency in SQL plus R or Python for analysis.
• Hands-on experience with product analytics platforms (Pendo, Amplitude, Mixpanel, Heap, or similar), including defining and auditing instrumentation.
• Experience with BI and warehouse environments (Power BI, Tableau, or Looker; Snowflake or equivalent).
• A track record of metrics you defined that were adopted and used in decisions.
• Ability to state limitations clearly and hold a position under challenge.

Responsibilities

• Design and run quantitative studies: benchmarking, segmentation, driver analysis, prioritization research, unmoderated testing at scale, longitudinal tracking.
• Apply appropriate statistical methods and say plainly where the data cannot support the conclusion someone wants.
• Contribute quantitative evidence to our reports and planning inputs.
• Use storytelling methods to present data to product teams, UX, and R&D leadership.
• Contribute to and evolve the metric and continuous customer sentiment approach: sampling, instrument design, coding taxonomy, reporting cadence, and the reconciliation between raw data and BI reporting.
• Bring behavioral telemetry, survey data, and business signals into one coherent view of experience health.
• Audit existing instrumentation and survey coding for validity, and frame findings as evidence-backed conclusions.
• Diagnose between real behavior change and measurement artifact — and build checks for next time.
• Coach teams — research efforts are shared between dedicated researchers and designers; you'll coach teams on quantitative data use.
• Review others' quantitative work against a consistent bar.

Skills

Quantitative UX Research

Statistical analysis

SQL and Python

Product analytics tools

BI tools

Enterprise software

Education

Graduate training in quantitative social science

Bachelor's or higher in relevant field

Tools

Pendo

Amplitude

Mixpanel

Heap

Power BI

Tableau

Looker

Snowflake

Job description

OneTrust is seeking a Senior Quantitative UX Researcher to shape how we measure the user experience across our enterprise platform. You will establish measurement approaches, build robust instrumentation, and collaborate with designers and researchers to drive data-informed roadmap decisions.

With 6+ years in quantitative or mixed-methods research, you will help ensure data validity, present insights to leadership, and contribute to a culture of evidence-backed product development at OneTrust.