Senior Quant UX Researcher - Enterprise Metrics

OneTrust; Atlanta (GA); Híbrido; USD 116 000 - 175 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Healthcare coverage

Flexible PTO

Equity RSUs

Bonus opportunities

Retirement account support

Parental leave

Career development

Resumo da oferta

OneTrust, the AI-Ready Governance Platform, is hiring a Senior Quantitative UX Researcher to measure user experience across the enterprise platform and inform roadmap decisions.

You’ll define how experience is measured, build surveys and metrics, and partner with designers and researchers to deliver defensible insights at scale. This is the first dedicated quantitative role on our expanded UX team.

Qualificações

• 6+ years in quantitative or mixed-methods UX research, market research, or product analytics.
• Deep survey methodology: sampling and its limits, questionnaire and scale construction, non-response and self-selection bias, longitudinal design.
• Practical statistical fluency: significance testing, regression, segmentation and clustering, factor analysis.
• Working proficiency in SQL plus R or Python for analysis.
• Hands-on experience with product analytics platforms (Pendo, Amplitude, Mixpanel, Heap, or similar).
• Experience with BI and warehouse environments (Power BI, Tableau, or Looker; Snowflake or equivalent).
• A track record of metrics you defined that were adopted and used in decisions.
• Ability to state limitations clearly and hold a position under challenge.

Responsabilidades

• Design and run quantitative studies: benchmarking, segmentation, driver analysis, prioritization research, unmoderated testing at scale, longitudinal tracking.
• Apply appropriate statistical methods and say plainly where the data cannot support the conclusion someone wants.
• Contribute quantitative evidence to our reports and planning inputs.
• Use storytelling methods to present data to product teams, UX, and R&D leadership.
• Contribute to and evolve the metric and continuous customer sentiment approach: sampling, instrument design, coding taxonomy, reporting cadence, and the reconciliation between raw data and BI reporting.
• Bring behavioral telemetry, survey data, and business signals into one coherent view of experience health.
• Audit existing instrumentation and survey coding for validity, and frame findings as evidence-backed findings.
• Diagnose differences between real behavior change and measurement artifacts; build checks for next time.
• Coach teams on their use of quantitative data and review others' work against a consistent bar.

Conhecimentos

Quantitative UX Research

Mixed-methods Research

Survey Methodology

SQL

R or Python

Product Analytics Tools

BI / Data Visualization

Formação académica

Graduate training in quantitative social science/HCI

Ferramentas

Pendo

Amplitude

Mixpanel

Heap

Power BI

Tableau

Looker

Snowflake

Descrição da oferta de emprego

OneTrust, the AI-Ready Governance Platform, is hiring a Senior Quantitative UX Researcher to measure user experience across the enterprise platform and inform roadmap decisions.

You’ll define how experience is measured, build surveys and metrics, and partner with designers and researchers to deliver defensible insights at scale. This is the first dedicated quantitative role on our expanded UX team.