Senior Quality & Reliability Engineer - Fleet Integrity

DIVERGENT; Long Beach (CA); On-site; USD 140,000 - 190,000; Full time

Job summary

Divergent is building the new industrial age. As Staff Quality & Reliability Engineer, you will lead the resolution of Divergent’s complex and systemic machine reliability challenges across the additive manufacturing fleet.

You will drive issues from escalation through root cause, engineering solution, and validated closure, while ensuring recurring failures are translated into durable technical improvements.

Qualifications

• Screen, triage, group, organize, and support prioritization of engineering escalations based on fleet impact, recurrence, severity, and business need.
• Determine the appropriate engineering ownership and engage the required SMEs across Hardware, Automation & Controls, Materials & Processes, MDE, Software, and Supplier Quality.
• Drive clarity in ownership, priority, status, and next actions for open reliability issues.
• Ensure escalations move quickly from identification to actionable investigation.
• Drive and support coordination of complex cross-functional RCCAs for recurring, systemic, and machine-level failures.
• Cultivate a problem-solving culture that looks beyond symptoms to identify true root cause.
• Challenge assumptions, identify evidence gaps, and ensure conclusions are data-supported.

Responsibilities

• Coordinate with SMEs to develop engineering solutions and drive actions through completion.
• Provide guidance and support evidence generation to demonstrate that a corrective action resolves the issue.
• Ensure technical debt is closed by identifying root cause, developing solutions, and validating effectiveness.
• Track aging and closure of engineering actions.
• Inform future product design by contributing to standards and requirements based on reliability learnings.

Job description

Divergent is building the new industrial age. As Staff Quality & Reliability Engineer, you will lead the resolution of Divergent’s complex and systemic machine reliability challenges across the additive manufacturing fleet.

You will drive issues from escalation through root cause, engineering solution, and validated closure, while ensuring recurring failures are translated into durable technical improvements.