Remote Quality Engineer - Customer-Facing, Critical Power

ABB Inc.; Massachusetts; Remote; USD 83,000 - 133,000; Full time

Job summary

ABB is seeking a Quality Engineer to serve as technical design authority and customer-facing lead for ABB Critical Power projects. The role blends engineering with commercial engagement to ensure project delivery and resolve customer quality issues.

You will collaborate with engineering, manufacturing, testing, service, and product management, travel up to 40% for customer visits, and report to the Engineering Manager. Remote work model is available.

Qualifications

• Bachelor's degree in Electrical Engineering or related field with 7+ years in electrical distribution or power systems.
• Master's degree with 5+ years in electrical distribution or power systems.
• Strong interpersonal and communication skills; fluent in English.
• Proficiency in MS Office and MS Teams; ability to leverage AI tools.
• Ability to manage multiple projects and work independently.
• Capability to establish and nurture partnership relationships with ABB Product management, engineering, and service.
• Candidates must already have work authorization that would permit them to work for ABB in the US.

Responsibilities

• Serve as ABB's primary customer contact for quality and technical issues, leading communications, onsite support, action plans, and resolution timelines.
• Act as the technical and design authority for engineering deliverables on moderate- to high-complexity projects.
• Review and approve designs, perform verification and peer reviews, and ensure compliance with safety, quality, contractual, and as-built documentation requirements.
• Identify and resolve technical challenges while communicating product gaps, customer needs, and market trends to commercial and product management teams.
• Collaborate cross-functionally with engineering, manufacturing, testing, commissioning, service, supply chain, sales, and product management to ensure successful project execution.
• Manage multiple concurrent projects, including work plans, cost estimates, RFQs, supplier evaluations, project meetings, contract variations, and timely delivery of engineering outputs.

Skills

Electrical Engineering

Power systems

Communication skills

MS Office

MS Teams

AI tools

Education

Bachelor's degree in Electrical Engineering

Master's degree in Electrical Engineering

Tools

MS Office

MS Teams

Job description

ABB is seeking a Quality Engineer to serve as technical design authority and customer-facing lead for ABB Critical Power projects. The role blends engineering with commercial engagement to ensure project delivery and resolve customer quality issues.

You will collaborate with engineering, manufacturing, testing, service, and product management, travel up to 40% for customer visits, and report to the Engineering Manager. Remote work model is available.