Senior Quality Control Leader — Healthcare & Facilities

Ho-Chunk, Inc.; Bethesda (MD); On-site; USD 78,000 - 84,000; Full time

Job summary

Ho-Chunk, Inc. is seeking a Senior Quality Control Manager to lead site QC programs at Walter Reed. You will oversee inspections, audits, and documentation, driving compliance with regulatory standards and contract requirements.

The role emphasizes collaboration with program leaders and external stakeholders to ensure excellence in healthcare/facilities operations. Responsibilities include developing QC plans, monitoring material and service quality, reporting findings, and guiding corrective

Qualifications

• High school diploma or GED is required.
• Minimum of one year in quality control or facilities management.
• 2+ years in quality control evaluation/reporting in facilities management.
• 2+ years in healthcare facilities environment.
• Knowledge of OSHA, NFPA, Joint Commission standards.
• Strong analytical, problem-solving, and communication skills.
• Proficient with computer systems and standard office software.
• Ability to work independently with minimal supervision.

Responsibilities

• Implement and maintain site-specific quality control processes.
• Conduct inspections, audits, and assessments for deficiencies and gaps.
• Collaborate with program managers to develop QC plans and strategies.
• Monitor quality of materials, workmanship, and processes through the project lifecycle.
• Document, track, and report quality findings and corrective actions.
• Ensure all QC documentation is audit-ready and complete.
• Identify quality risks and develop mitigation strategies.
• Investigate root causes and coordinate corrective actions.
• Gather and evaluate customer feedback related to service quality.
• Use quality data to support continuous improvement initiatives.
• Coordinate QC activities with EH, AEH, QA Supervisors, and Housekeeping Supervisors.
• Manage budgets and resources for QC activities.
• Communicate QC status and risks to clients and leadership.
• Provide training to QC personnel on standards and procedures.

Skills

Quality control

Inspections & audits

Documentation

Regulatory knowledge

Analytical skills

Communication

Problem-solving

Independence

English proficiency

Education

High school diploma or GED

Tools

MS Office

CMMS familiarity

Job description

Ho-Chunk, Inc. is seeking a Senior Quality Control Manager to lead site QC programs at Walter Reed. You will oversee inspections, audits, and documentation, driving compliance with regulatory standards and contract requirements.

The role emphasizes collaboration with program leaders and external stakeholders to ensure excellence in healthcare/facilities operations. Responsibilities include developing QC plans, monitoring material and service quality, reporting findings, and guiding corrective