Quality Control Manager – Healthcare & Facilities Ops

Ho-Chunk, Inc.; Bethesda (MD); On-site; USD 60,000 - 72,000; Full time

Benefits offered by this job

Comprehensive benefits package

Job summary

Ho-Chunk, Inc. Dynamic Systems division in Walter Reed is seeking a Quality Control Manager to implement and manage site-specific QC programs, perform inspections, and coordinate with leadership to ensure compliance and operational excellence in healthcare and facilities management environments.

The role requires strong analytical skills and knowledge of OSHA, NFPA, and Joint Commission standards; you will mentor QC staff, maintain audit-ready records, and drive continuous improvement while

Qualifications

• High school diploma or GED.
• 1+ year of experience in a related quality control or facilities management field.
• 2+ years of experience in quality control evaluation and reporting within facilities management operations.
• 2+ years of experience working in comparably sized healthcare facilities.
• Knowledge of OSHA, NFPA, and The Joint Commission standards.
• Strong analytical, problem-solving, and decision-making skills.
• Excellent written, verbal, and interpersonal communication skills.
• Proficiency with computer systems and standard office software.
• Ability to work independently with minimal daily supervision.
• Ability to communicate effectively in English in both written documentation and oral presentations.

Responsibilities

• Implement and maintain site-specific quality control processes and procedures using company-approved systems.
• Conduct routine and special inspections, audits, and assessments to identify quality deficiencies, non-compliance, or process gaps.
• Collaborate with program managers and supervisors to develop and refine quality control plans and performance strategies.
• Monitor the quality of materials, workmanship, services, and processes throughout the full project lifecycle.
• Document, track, and report quality findings, trends, and recommended corrective actions.
• Ensure all quality control documentation, records, and reports are audit-ready.
• Identify potential quality risks and develop mitigation strategies to reduce operational impact.
• Investigate root causes of quality issues and coordinate corrective and preventive actions across functional areas.
• Gather, analyze, and evaluate customer feedback related to service quality and compliance.
• Use quality data and feedback to support continuous improvement initiatives.
• Coordinate with Environmental Health (EH), Assistant Environmental Health (AEH), Quality Assurance Supervisors, and Housekeeping Supervisors to align QC activities with contract requirements.
• Manage budgets and resources associated with quality control activities.
• Communicate quality control status, risks, and outcomes to clients, regulatory agencies, and internal leadership.
• Provide training and ongoing guidance to quality control personnel to ensure understanding of standards, procedures, and expectations.

Skills

Quality control

Facilities management

Analytical skills

Communication skills

Computer proficiency

Education

High school diploma or GED

OSHA knowledge

NFPA knowledge

Joint Commission standards

Tools

CMMS

Microsoft Office

Job description

Ho-Chunk, Inc. Dynamic Systems division in Walter Reed is seeking a Quality Control Manager to implement and manage site-specific QC programs, perform inspections, and coordinate with leadership to ensure compliance and operational excellence in healthcare and facilities management environments.

The role requires strong analytical skills and knowledge of OSHA, NFPA, and Joint Commission standards; you will mentor QC staff, maintain audit-ready records, and drive continuous improvement while