Senior Quality Analyst - Defined Benefit Ops

Fidelity Investments; Covington (KY); On-site; USD 70,000 - 95,000; Full time

Job summary

Fidelity Investments is seeking a Senior Quality Control Analyst to execute controls across Defined Benefit operations and collaborate with business partners to design and improve processes. The role emphasizes analyzing large data sets in support of accuracy and risk reduction, with a focus on quality within WI Client Service Operations.

The position requires a bachelor's degree and at least 3 years of Defined Benefit calculation experience, plus proficiency with Fidelity systems and advanced

Qualifications

• Bachelor's degree or equivalent work experience.
• At least 3 years of DB Calculation experience.
• Experience with Fidelity systems: DBcs, XTRAC, CCW, Customer WebView, FOCUS.
• Advanced Excel skills for complex calculations and data extraction.
• Strong knowledge of the DB regulatory environment.

Responsibilities

• Execute controls across Defined Benefit operations and collaborate with business partners to design and execute controls.
• Drive operational improvements through data analysis and insights.
• Assist in reducing financial exposure and improving client satisfaction by evaluating quality across operations.
• Interact with stakeholders at various levels within global teams to communicate findings.

Skills

Critical thinking

Problem solving

Intellectual curiosity

Education

Bachelor's Degree in Mathematics/Finance/Business or equivalent

Tools

DBcs

XTRAC

CCW

Customer WebView

FOCUS

Job description

Fidelity Investments is seeking a Senior Quality Control Analyst to execute controls across Defined Benefit operations and collaborate with business partners to design and improve processes. The role emphasizes analyzing large data sets in support of accuracy and risk reduction, with a focus on quality within WI Client Service Operations.

The position requires a bachelor's degree and at least 3 years of Defined Benefit calculation experience, plus proficiency with Fidelity systems and advanced