Senior Quality Analyst: Data-Driven Process Improvement Lead

Akima; Williamsburg (KY); On-site; USD 70,000 - 90,000; Full time

Job summary

Akima via LDRM seeks a Senior Quality Analyst to monitor and analyze product and process performance, ensuring SOP and customer requirements compliance. You will collect data, trend results, and report to management, driving improvements to the Quality Management System.

You will collaborate with Training and Operations, identify training opportunities, conduct audits, and prepare performance reports while supporting corrective actions and root cause analysis.

Qualifications

• U.S. Citizenship required; Bachelor’s preferred.
• 4–6 years of admin, quality control, and/or visa processing experience.
• Advanced Excel skills and strong attention to detail.
• Excellent written and spoken English; strong communication.
• Strong organizational skills and professional work ethic.
• Ability to work independently and in a team.
• Ability to pass corporate background checks and obtain a U.S. Government Secret Clearance.

Responsibilities

• Collect, enter, track, trend, and report quality data.
• Review trends with management and implement corrective actions.
• Coordinate ad-hoc training using trend data.
• Conduct quality and audit inspections on products, services, processes.
• Provide feedback on flawed inspections or procedures.
• Maintain Quality Management Systems and communicate non-compliances.
• Suggest process improvements and root cause analyses.
• Prepare and present organizational performance reports.
• Administer defect disputes and resolve conflicts.
• Assist with Change Management and Operations activities.

Skills

Excel

Administration

Detail oriented

Communication skills

Independent work

Security clearance

Education

High school diploma

Bachelor's preferred

Job description

Akima via LDRM seeks a Senior Quality Analyst to monitor and analyze product and process performance, ensuring SOP and customer requirements compliance. You will collect data, trend results, and report to management, driving improvements to the Quality Management System.

You will collaborate with Training and Operations, identify training opportunities, conduct audits, and prepare performance reports while supporting corrective actions and root cause analysis.