Senior Quality Analyst: Data-Driven Process Champion

Akima Infrastructure Services; Williamsburg (KY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Comprehensive benefits

Job summary

LDRM, a joint venture between Lockwood Hills Federal and DTSV, is seeking a Senior Quality Analyst to monitor, analyze, and improve product and process quality in a federal contract setting. The role emphasizes data tracking, trend analysis, and reporting to contractor management. The position requires U.S.

Citizenship, strong English communication, and the ability to obtain a U.S. Government Secret Clearance.

Qualifications

• U.S. Citizenship.
• High school diploma or equivalent (Bachelor's preferred).
• Administration, Quality Control, and/or Visa Processing experience (4-6 years preferred).
• Advanced computer skills with working knowledge in Excel.
• Detail oriented and high level of attention-to-detail.
• Strong administrative and organizational skills.
• Strong command of the English language both verbally and written.
• Excellent interpersonal and communication skills.
• Professional work ethic.
• Ability to work independently and as a member of the team.
• Ability to successfully complete a corporate background investigation, including credit and criminal checks.
• Ability to obtain and maintain a U.S. Government Secret Clearance.

Responsibilities

• Collecting, entering, tracking, trending, analyzing data and preparing and reporting data in meaningful ways.
• Meeting with management to review trends analyzed with corrective action plans to address trend errors in quality and processes.
• Works with the Training Unit on the need for ad-hoc training using the trend data as a base line for the creation of new refresher / targeted training.
• Conducts ad-hoc quality and audit inspections on products, services, and processes. Provides assessment / feedback if inspections or procedures are flawed in any manner.
• Monitoring and maintaining the Quality Management Systems; communicating with Operations supervisory and management staff regarding non-compliances.
• Recommending improvements in process, solutioning quality non-compliance trends through refresher training build-out and root cause analysis.
• Preparing, presenting, and communicating reports on organizational performance.
• Administer Defect Disputes; facilitate conflict resolution, execute necessary research.
• Assisting in related Change Management and Operations activities.

Skills

Attention to detail

Written and oral communication

Independent worker

Team collaboration

Organizational skills

Professional work ethic

Background check compliance

Education

High school diploma or equivalent

Bachelor’s degree preferred

Tools

Microsoft Excel

Job description

LDRM, a joint venture between Lockwood Hills Federal and DTSV, is seeking a Senior Quality Analyst to monitor, analyze, and improve product and process quality in a federal contract setting. The role emphasizes data tracking, trend analysis, and reporting to contractor management. The position requires U.S.

Citizenship, strong English communication, and the ability to obtain a U.S. Government Secret Clearance.