Senior Quadient Inspire Engineer

Motion Recruitment; United States; On-site; USD 110,000 - 160,000; Full time

Job summary

Motion Recruitment seeks a Senior Quadient Inspire Engineer with deep IT and software engineering expertise to join the Customer Communications Management (CCM) team. You will architect and deliver enterprise-scale, multi-channel customer communications using Quadient Inspire, ensuring compliant, accessible, and production-ready outputs across formats.

Responsibilities include integration with REST/SOAP APIs, SDLC participation, and collaboration with business and IT stakeholders to define

Qualifications

• Quadient Inspire certifications in relevant modules.
• 5+ years IT or software engineering experience.
• 3+ years Quadient Inspire production enterprise experience.
• Experience building end-to-end document generation solutions.
• Strong data-driven document composition knowledge.
• Proficiency in Groovy Script, Java Script, or Python.
• Experience with SDLC, QA, and release processes.

Responsibilities

• Architect and maintain enterprise-scale customer communication solutions using Quadient Inspire.
• Build and support multi-channel customer communications (documents, emails, reports).
• Generate outputs in multiple formats (PDF, AFP) with accessibility and compliance in mind.
• Ensure outputs meet ADA accessibility and compliance requirements.
• Integrate Quadient Inspire with upstream/downstream systems via REST and SOAP APIs.
• Collaborate with stakeholders to define requirements, delivery channels, and compliance needs.
• Troubleshoot production issues related to data, formatting, rendering, accessibility, and performance.

Skills

Quadient Inspire Certifications

IT/Software Engineering

Quadient Inspire Production Experience

End-to-end Document Generation

Data-driven Document Composition

Groovy/JavaScript/Python

SDLC/QA/Release Processes

Education

Bachelor's degree in IT/CS/Engineering

Tools

REST APIs

SOAP APIs

Job description

Role:

Seeking a Senior Quadient Inspire Engineer with a strong IT and software engineering background to join our Customer Communications Management (CCM) team. This role focuses on customer communication generation, not just document creation.

Must have deep, hands-on experience using the Quadient Inspire platform to generate and orchestrate multi-channel customer communications, including documents, emails, reports, and other outbound customer-facing outputs. This role supports high-volume, enterprise communications and requires experience delivering compliant, accessible, and production-grade outputs across multiple formats.

This is a senior engineering role, not a template-only or design-focused position.

Key Responsibilities

• Architect, design, develop, and maintain enterprise-scale customer communication solutions using the Quadient Inspire platform
• Build and support multi-channel customer communications, including:
• Printed and digital documents
• Reports and other system-generated outputs
• Generate and support outputs in multiple industry-standard formats, including: PDF and AFP
• Ensure all customer communications meet ADA accessibility and compliance requirements
• Content Manager
• Approve Workflow
• Integrate Quadient Inspire with upstream and downstream systems using REST and SOAP APIs
• Partner with business and IT stakeholders to define communication requirements, delivery channels, and compliance needs
• Troubleshoot and resolve production issues related to data, formatting, rendering, accessibility, and performance
• Ensure customer communications comply with security, audit, regulatory, and quality standards
• Participate in SDLC activities including design reviews, testing, releases, and documentation

Required Skills: Required Qualifications (Must Have)

• Must meet ALL of the following to be presented to this role:
• Quadient Inspire Certifications in the following modules:
• 5+ years of professional IT or software engineering experience
• 3+ years of hands-on Quadient Inspire experience in a production enterprise environment
• Proven experience building end-to-end document generation solutions, not just templates
• Strong understanding of data-driven document composition
• Solid programming experience in one or more of the following: Groovy Script, Java Script, Python.
• Experience working within enterprise IT environments with formal SDLC, QA, and release processes

Required Education

• Bachelors degree in Information Technology, Computer Science, Engineering, or a related technical field
• Equivalent combination of education and relevant experience may be considered only if Quadient Inspire expertise is strong

Preferred / Strongly Desired Qualifications

• Experience supporting high-volume, customer-facing communications
• Experience with Customer Communications Management (CCM) platforms in regulated industries (insurance, healthcare, financial services)
• Experience with API-based integrations (REST and SOAP)
• Experience ensuring accessibility and compliance of customer communications (ADA, WCAG)
• SQL skills with experience querying and validating data from relational databases
• Experience participating in platform modernization or SaaS/cloud migration initiatives