We are seeking an experienced Quadient Inspire Developer with strong expertise in the Banking and Financial Services (BFSI) domain. The role involves designing, developing, and implementing Customer Communication Management (CCM) solutions using the Quadient Inspire suite. The ideal candidate will have extensive experience building secure, compliant, and scalable omnichannel communication templates tailored for banking products such as account statements, loan communications, regulatory notices, and customer onboarding journeys.
Solution Design & Development
- Design, configure, and develop communication templates using:
- Build and maintain complex document workflows for print, email, SMS, web, and digital banking channels.
- Develop data-driven templates with dynamic content and personalization logic, aligned with banking compliance and customer experience standards.
Technical Delivery
- Analyze business and regulatory requirements and convert them into scalable CCM solutions.
- Integrate Inspire solutions with upstream and downstream banking systems (Core Banking, LOS, CRM, Payment Systems, APIs, web services, SFTP, etc.).
- Optimize performance, processing throughput, and template rendering speed for high-volume banking communications.
- Troubleshoot defects, template rendering issues, batch failures, and production incidents in BAU environments.
Quality Assurance & Governance
- Conduct unit testing and support QA teams during system, functional, and UAT testing.
- Maintain version control, documentation, and governance for CCM assets.
- Ensure all communications meet regulatory requirements such as KYC, AML, RBI guidelines, and data privacy standards.
Stakeholder Collaboration
- Collaborate with business analysts, operations, product teams, risk & compliance, and marketing.
- Participate in requirement gathering, design walkthroughs, and peer reviews.
- Provide technical guidance and mentoring to junior team members.
Technical Skills
- 5+ years of hands‑on development experience with the Quadient Inspire suite.
- Inspire Designer (Master templates, layouts, workflows)
- Inspire Automation (Batch processing and pipelines)
- Digital and print communication design
- Knowledge of print composition formats (PDF, AFP, PostScript) and digital formats (HTML, email templates).
- Experience working with banking communication types like statements, advices, alerts, onboarding kits, policy notices, and regulatory communications.
Soft Skills
- Excellent analytical and problem-solving abilities.
- Strong communication and cross-functional collaboration skills.
- Ability to work independently and within a team.
- Detail‑oriented with strong documentation skills.
Preferred Qualifications
Education
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or equivalent experience.