Sr. Quadient Inspire Engineer

Enexus Global Inc.; Oakland (CA); Remote; USD 120,000 - 180,000; Full time

Job summary

Enexus Global Inc. is seeking a Senior Quadient Inspire Engineer with a strong IT background to join our Customer Communications Management (CCM) team. This role focuses on generation and orchestration of multi-channel customer communications, not just document templates.

You will design and deliver enterprise-scale outputs using Quadient Inspire, including printed documents, PDFs, and reports, ensuring accessibility and regulatory compliance in a high-volume production environment.

Qualifications

• Must have Inspire Scalar module certification.
• 5+ years of professional IT or software engineering experience.
• 3+ years of hands-on Quadient Inspire in production enterprise environment.
• Proven experience building end-to-end document generation solutions, not just templates.
• Strong understanding of data-driven document composition.
• Solid programming experience: Groovy Script, JavaScript, or Python.
• Experience with enterprise SDLC, QA, and release processes.

Responsibilities

• Architect, design, develop, and maintain enterprise-scale customer communication solutions using Quadient Inspire.
• Build and support multi-channel customer communications: printed and digital documents, reports, and system-generated outputs.
• Generate outputs in multiple formats including PDF and AFP, ensuring ADA accessibility and compliance.

Skills

Inspire Scalar

Quadient Inspire (production)

Groovy Script

JavaScript

Python

SDLC / QA / Release processes

Data-driven document composition

Education

Bachelor's degree in IT / CS / Engineering

Tools

REST APIs

SOAP APIs

Content Manager

Inspire Automation

Scalar

Job description

Location: Position is remote (preference is for candidates to be near client offices in Alpharetta, GA; Rancho Cordova, CA; or Oakland/San Francisco, CA)

Resources must have Quadient Inspire Certifications in the following modules:

• - Inspire Scalar

Position Overview

Our client is seeking a Senior Quadient Inspire Engineer with a strong IT and software engineering background to join our Customer Communications Management (CCM) team. This role focuses on customer communication generation, not just document creation.

The candidate has deep, hands-on experience using the Quadient Inspire platform to generate and orchestrate multi-channel customer communications, including documents, emails, reports, and other outbound customer-facing outputs. This role supports high-volume, enterprise communications and requires experience delivering compliant, accessible, and production-grade outputs across multiple formats.

This is a senior engineering role, not a template-only or design-focused position.

Skills/Experience:

Key Responsibilities

• Architect, design, develop, and maintain enterprise-scale customer communication solutions using the Quadient Inspire platform
• Build and support multi-channel customer communications, including:
• Printed and digital documents
• Reports and other system-generated outputs
• Generate and support outputs in multiple industry-standard formats, including: PDF and AFP
• Ensure all customer communications meet ADA accessibility and compliance requirements
• Inspire Automation / Scalar
• Content Manager
• Approve Workflow
• Integrate Quadient Inspire with upstream and downstream systems using REST and SOAP APIs
• Partner with business and IT stakeholders to define communication requirements, delivery channels, and compliance needs
• Troubleshoot and resolve production issues related to data, formatting, rendering, accessibility, and performance
• Ensure customer communications comply with security, audit, regulatory, and quality standards
• Participate in SDLC activities including design reviews, testing, releases, and documentation

Required Qualifications (Must Have)

Do not submit candidates who do not meet ALL of the following:

• Quadient Inspire Certifications in the following modules:
• o Inspire Scalar
• 5+ years of professional IT or software engineering experience
• 3+ years of hands-on Quadient Inspire experience in a production enterprise environment
• Proven experience building end-to-end document generation solutions, not just templates
• Strong understanding of data-driven document composition
• Solid programming experience in one or more of the following: Groovy Script, Java Script, Python.
• Experience working within enterprise IT environments with formal SDLC, QA, and release processes

Required Education

Bachelors degree in Information Technology, Computer Science, Engineering, or a related technical field

Equivalent combination of education and relevant experience may be considered only if Quadient Inspire expertise is strong

Desired Skills:

Preferred / Strongly Desired Qualifications

• Experience supporting high-volume, customer-facing communications
• Experience with Customer Communications Management (CCM) platforms in regulated industries (insurance, healthcare, financial services)
• Experience with API-based integrations (REST and SOAP)
• Experience ensuring accessibility and compliance of customer communications (ADA, WCAG)
• SQL skills with experience querying and validating data from relational databases
• Experience participating in platform modernization or SaaS/cloud migration initiatives