Senior Quadient Inspire Engineer — Multi-Channel CCM

Tranzeal Incorporated; Atlanta (GA); On-site; USD 110,000 - 130,000; Full time

Job summary

A technology solutions provider is looking for a Senior Quadient Inspire Engineer to enhance customer communications management solutions. This role demands extensive experience in software engineering, particularly with Quadient Inspire, overseeing all aspects of communication generation across multiple channels including print and digital. Responsibilities include designing enterprise solutions, ensuring compliance, and troubleshooting production issues. Ideal candidates should have strong knowledge in data-driven document composition and significant experience in regulated industries.

Qualifications

• Required Quadient Inspire Certifications: Designer, Scalar, and Interactive.
• 10+ years of IT/software engineering experience.
• 7+ years hands-on Quadient Inspire experience in enterprise environments.

Responsibilities

• Design and maintain enterprise-scale CCM solutions using Quadient Inspire.
• Manage multi-channel communications across print, email, and digital.
• Ensure accessibility and regulatory compliance for communications.

Skills

Quadient Inspire Certifications

IT/software engineering experience

Quadient Inspire experience

Data-driven document composition

Structured SDLC environments

Education

Bachelor’s degree in Computer Science, IT, Engineering, or related field

Tools

Quadient Inspire

REST/SOAP APIs

Job description

We are seeking a Senior Quadient Inspire Engineer with a strong software engineering background to support enterprise Customer Communications Management (CCM) solutions. This role focuses on end-to-end communication generation and orchestration across multi-channel outputs—not just template design.

Key Responsibilities

• Design, develop, and maintain enterprise-scale CCM solutions using Quadient Inspire.
• Build and manage multi-channel communications including print, email, and digital outputs.
• Generate outputs in formats such as PDF and AFP.
• Ensure communications meet ADA/WCAG accessibility and regulatory compliance standards.
• Develop reusable, data-driven components using Inspire Designer, Scalar, Interactive, Content Manager, and Approve Workflow.
• Integrate with upstream/downstream systems via REST/SOAP APIs.
• Troubleshoot production issues related to data, formatting, performance, and rendering.
• Participate in SDLC activities including design, testing, releases, and documentation.

Required Qualifications

• Quadient Inspire Certifications: Designer, Scalar, and Interactive (mandatory).
• 10+ years of IT/software engineering experience.
• 7+ years of hands-on Quadient Inspire experience in enterprise environments.
• Strong knowledge of data-driven document composition.
• Experience working in structured SDLC environments.
• Bachelor’s degree in Computer Science, IT, Engineering, or related field.

Preferred Qualifications

• Experience with high-volume, customer-facing communications.
• Background in regulated industries (insurance, healthcare, financial services).
• Experience with CCM platforms and API integrations.
• Knowledge of ADA/WCAG accessibility standards.
• Experience with multi-channel delivery (print, email, digital).
• SQL skills and data validation experience.
• Exposure to cloud or platform modernization initiatives.