Senior QC Analyst Defined Benefit & Process Improvement

Fidelity; United States; On-site; USD 70,000 - 110,000; Full time

Job summary

Fidelity is seeking a Senior Quality Control Analyst to execute controls across Defined Benefit operations in WI Client Service Operations. You will collaborate with partners to design controls and drive improvements through analysis.

The role supports a quality-focused team, with onsite work transitioning as Fidelity advances its model. A strong background in DB calculations and regulatory know-how is required.

Qualifications

• Bachelor's degree or equivalent work experience
• Minimum 3 years of Defined Benefit (DB) calculation experience
• Experience with Fidelity systems: DBcs, XTRAC, CCW, Customer WebView, FOCUS
• Excel expertise for complex calculations and large data sets
• Knowledge of DB regulatory environment is preferred
• Ability to initiate and design improved processes and controls
• Strong critical thinking and intellectual curiosity
• Quality background in related field

Responsibilities

• Execute controls across Defined Benefit operations
• Collaborate with business partners to design and execute controls
• Drive operational improvements through data analysis
• Support quality and exception management initiatives
• Ensure compliance with applicable regulations and Fidelity standards

Education

Bachelor's degree in Mathematics or Finance or Business or equivalent

DB Calculation experience 3+ years

Excel data analysis

Regulatory knowledge

Process improvement

Critical thinking

Curiosity

Quality background

Tools

DBcs

XTRAC

CCW

Customer WebView

FOCUS

Job description

Fidelity is seeking a Senior Quality Control Analyst to execute controls across Defined Benefit operations in WI Client Service Operations. You will collaborate with partners to design controls and drive improvements through analysis.

The role supports a quality-focused team, with onsite work transitioning as Fidelity advances its model. A strong background in DB calculations and regulatory know-how is required.