Senior DB Quality Control & Operations Analyst

Lonestar State College; Albuquerque (NM); On-site; USD 85,000 - 110,000; Full time

Job summary

Fidelity in Albuquerque seeks a Senior Quality Control Analyst to execute controls across Defined Benefit operational functions within WI Client Service Operations. You will validate DB calculations, FinOps, and post-implementation processes for new clients, collaborating with partners to ensure accuracy and minimize risk.

We value initiative, critical thinking, and a strong quality background as you design improved controls and support regulatory adherence in a fast-paced environment.

Qualifications

• Bachelor’s degree or equivalent work experience.
• At least 3 years of DB Calculation experience.
• Experience with Fidelity systems DBcs, XTRAC, CCW, WebView or equivalent.
• Advanced Excel for large data sets and complex calculations.

Responsibilities

• Execute controls across DB Operations manual calculations, FinOps and validation.
• Collaborate with business partners to design and execute controls.
• Drive operational improvements through data analysis and insights.
• Support quality and exception management within WI Client Service Operations.

Skills

Excel for complex calculations

DB regulatory knowledge

Problem solving

Critical thinking

Intellectual curiosity

Quality background

Education

Bachelor’s Degree (Mathematics, Finance or Business) or equivalent work experience

Tools

DBcs

XTRAC

CCW

Customer WebView

FOCUS

Job description

Fidelity in Albuquerque seeks a Senior Quality Control Analyst to execute controls across Defined Benefit operational functions within WI Client Service Operations. You will validate DB calculations, FinOps, and post-implementation processes for new clients, collaborating with partners to ensure accuracy and minimize risk.

We value initiative, critical thinking, and a strong quality background as you design improved controls and support regulatory adherence in a fast-paced environment.