Senior Quality Control Analyst

Soteria Reinsurance Ltd.; Merrimack (NH); On-site; USD 70,000 - 95,000; Full time

Job summary

Fidelity Investments Inc. is seeking a Senior Quality Control Analyst in Merrimack, NH to execute Defined Benefit controls and collaborate with business partners to design and implement improvements.

The role emphasizes data-driven analysis, regulatory awareness, and system proficiency (DBcs, XTRAC, CCW, WebView, FOCUS). Onsite work model is in effect as Fidelity moves toward a phased rollout, with some roles requiring full onsite presence.

Qualifications

• Bachelor’s degree in Mathematics, Finance or Business or equivalent work experience.
• At least 3 years of DB Calculation experience.
• Experience with Fidelity systems such as DBcs, XTRAC, CCW, Customer WebView or FOCUS preferred.
• Excel expertise for complex calculations and large data set analysis.
• Strong knowledge of the DB regulatory environment is preferred.
• Ability to take initiative to problem-solve and design improved processes and controls.
• Demonstrated critical thinking, intellectual curiosity, and a quality-focused mindset.

Responsibilities

• Execute controls across Defined Benefit operational functions.
• Collaborate with business partners to design and implement controls.
• Drive operational improvements through data analysis and insights.
• Contribute to quality assurance and error reduction in client service operations.

Skills

DB Calculation experience

Fidelity systems knowledge

Excel proficiency

Critical thinking

Intellectual curiosity

Problem solving

Quality background

Education

Bachelor’s Degree in Mathematics/Finance/Business or equivalent

Tools

DBcs

XTRAC

CCW

Customer WebView

FOCUS

Job description

Senior Quality Control Analyst### Senior Quality Control AnalystApply: Merrimack, NH: Full time: Posted Today: 2136453**Fidelity will not provide immigration sponsorship for this position.**## ## Job Description:\\*\\*THE MANAGER WILL HIRE AT THE APPROPRIATE LEVEL BASED ON CANDIDATE EXPERIENCE (Associate or Manager level).\\*\\* ## **The Role**The Senior Quality Control (QC) Analyst is responsible for executing controls across multiple Defined Benefit operational functions in WI Client Service Operations. The team collaborates with business partners to design and execute controls and drive operational improvements through our analysis.### ## **The Expertise and Skills You Bring** * Bachelor’s Degree (Mathematics, Finance or Business) or equivalent work experience* At least 3 years of DB Calculation experience is required.* Knowledge and experience using DBcs, XTRAC, CCW, Customer WebView, FOCUS or any other relevant Fidelity systems.* Expertise with Excel to perform complex calculations and glean data from large data sets* Strong working knowledge of DB regulatory environment is preferred* Ability to take initiative to problem solve and design improved processes and controls* Critical thinking* Intellectual curiosity* Quality background### ## **The Team**The Defined Benefit QC Analyst is a member of the broader Quality and Exception Management team within WI Client Service Operations. We are tasked with gauging the quality of work being performed within the various operations and implementations teams and providing insights that help improve accuracy, reduce financial exposure, and improve client satisfaction. Fidelity’s Onsite Working Model Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Currently, some roles and locations require 100% onsite presence, while others require less. Onsite expectations are likely to evolve as the rollout continues. This transition does not apply to fully remote roles.## ## Certifications:## ## Category:## Quality