Senior QA/QC Leader: ISO 9001 & Multi-Site Quality

Wikoff; Fort Mill (SC); On-site; USD 95,000 - 135,000; Full time

Job summary

Wikoff is seeking a QA/QC Manager to lead the Quality Management System and QC operations across all U.S. sites. You will ensure products, processes, laboratories, and records meet internal standards, customer specs, ISO 9001, and regulatory obligations.

You will lead QC Team Leaders and Technicians, standardize testing and release practices, and drive audits, corrective actions, and continuous improvement across the network.

Qualifications

• 7–10 years in quality assurance or quality control in manufacturing.
• 3–5 years leading quality teams across multiple sites.
• Strong knowledge of ISO 9001, auditing, CAPA, and management review.

Responsibilities

• Own and improve Wikoff’s Quality Management System per ISO 9001.
• Lead internal audits, audit prep, and management review.
• Manage QC leaders and technicians across plants and sites.
• Standardize laboratory practices, testing, and release controls.
• Oversee customer complaints, non-conformances, and CAPA activities.
• Monitor quality KPIs and drive corrective actions for improvement.
• Collaborate with Manufacturing, R&D, and Supply Chain to prevent recurrence.
• Develop QC competency standards and cross-training plans.
• Ensure calibrated, documented, and fit-for-purpose lab equipment.

Education

Bachelor’s degree in Chemistry

ISO 9001 Lead Auditor certification

CQE / CMQ/OE or Lean Six Sigma

Job description

Wikoff is seeking a QA/QC Manager to lead the Quality Management System and QC operations across all U.S. sites. You will ensure products, processes, laboratories, and records meet internal standards, customer specs, ISO 9001, and regulatory obligations.

You will lead QC Team Leaders and Technicians, standardize testing and release practices, and drive audits, corrective actions, and continuous improvement across the network.