Quality Systems Leader: ISO 9001 & Multi-Site QC

Dept-Physlo; Fort Mill (SC); On-site; USD 120,000 - 180,000; Full time

Job summary

Wikoff is seeking an experienced QA/QC Manager to lead the Quality Management System across all manufacturing plants and U.S. sites.

You will ensure products, processes, labs, and records meet ISO 9001 requirements and customer specs, while driving audits, CAPA, training, and continuous improvement. The role supervises QC Team Leaders and Technicians, standardizes testing and release controls, and partners with Manufacturing, R&D, and Supply Chain to resolve quality issues.

Qualifications

• :Bachelor’s degree in Chemistry, Chemical Engineering, Quality Management, Engineering, or related field.
• :ISO 9001 Lead Auditor or Internal Auditor certification strongly preferred
• :Quality certifications such as CQE, CMQ/OE, Lean Six Sigma, or equivalent preferred

Responsibilities

• Own, maintain, and continuously improve Wikoff’s Quality Management System in alignment with ISO 9001 requirements
• Lead internal audits, external audit preparation, Management Review, corrective actions, and ongoing audit readiness
• Manage QC Team Leaders and QC Technicians across manufacturing plants and U.S. sites
• Standardize laboratory practices, test methods, equipment requirements, documentation, and product release controls across the network
• Oversee customer complaints, internal non-conformances, root cause investigations, and corrective and preventive actions
• Establish clear controls for product testing, approval, release, hold, rework, rejection, and deviation management

Skills

Leadership

Auditing

Quality management

ISO 9001

CAPA

Lean Six Sigma

Analytical thinking

Education

Bachelor’s degree in Chemistry, Chemical Engineering or related field

Tools

CAPA tools

Statistical analysis / SPC

Job description

Wikoff is seeking an experienced QA/QC Manager to lead the Quality Management System across all manufacturing plants and U.S. sites.

You will ensure products, processes, labs, and records meet ISO 9001 requirements and customer specs, while driving audits, CAPA, training, and continuous improvement. The role supervises QC Team Leaders and Technicians, standardizes testing and release controls, and partners with Manufacturing, R&D, and Supply Chain to resolve quality issues.