Senior Public Safety Systems Analyst

ASSYST; Towson (MD); Presencial; USD 110.000 - 140.000; Jornada completa

Descripción de la vacante

ASSYST is seeking a Senior Business Analyst to analyze business processes, define system requirements, and support technology implementation for a client, with an initial focus on replacing a Jail Management System. The role emphasizes collaboration with business stakeholders, SMEs, technical teams, and vendors to validate requirements and ensure successful implementation.

The candidate will develop system design documents, functional specifications, and prototypes, and will prepare testing

Formación

• 12+ years of experience in systems analysis, change management analysis, project management, program analysis, or related field.
• Experience in Public Safety system implementations and post-production support as a primary technical resource.
• Knowledge of information systems planning, development, implementation, and maintenance.
• Strong business process analysis, requirements gathering, system design, and technical documentation skills.
• Experience developing functional specifications, test plans, and test scripts.
• Strong analytical, problem-solving, communication, and interpersonal skills.
• Ability to translate business requirements into effective technology solutions and collaborate with technical and non-technical stakeholders.

Responsabilidades

• Gather, analyze, validate, and document functional and non-functional system requirements.
• Analyze existing business processes, workflows, and data flows to identify improvements and recommend technology solutions.
• Collaborate with business stakeholders, SMEs, project managers, developers, and vendors on solution design and implementation.
• Develop system design documents, functional specifications, and prototypes as required.
• Prepare unit and system testing scripts and facilitate User Acceptance Testing (UAT).
• Support system implementation, integration, troubleshooting, and post-production operations.
• Document requirements for system enhancements, change requests, and break/fix activities.
• Assess technology solutions, identify business needs, and recommend process improvements.
• Develop and maintain business requirements, test plans, technical documentation, and system performance metrics.
• Provide stakeholder consultation, technical assistance, and user training throughout project implementation.
• Maintain effective working relationships and ensure confidentiality of sensitive information.

Conocimientos

Systems analysis

Change management

Requirements gathering

Project management

Stakeholder collaboration

UAT planning

Educación

Bachelor's degree in Business, CS, or related field

Descripción del empleo

ASSYST is seeking a Senior Business Analyst to analyze business processes, define system requirements, and support technology implementation for a client, with an initial focus on replacing a Jail Management System. The role emphasizes collaboration with business stakeholders, SMEs, technical teams, and vendors to validate requirements and ensure successful implementation.

The candidate will develop system design documents, functional specifications, and prototypes, and will prepare testing