Senior Public Safety Systems Analyst

HTC Global Services; Maryland; In loco; USD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Paid time off

401(k) matching

Professional development

Wellness programs

Descrizione del lavoro

HTC Global Services seeks a Senior Business Analyst to lead the analysis, design, and implementation of technology solutions for public safety systems, starting with jail management system replacement. You will validate requirements, support integrations, and coordinate testing with stakeholders and vendors.

The ideal candidate has strong business analysis skills, public safety project experience, and the ability to translate business needs into detailed technical documentation.

Competenze

• Five years of experience in systems analysis, change management analysis, project management, program analysis, or a closely related field.
• Experience in public safety implementations and post-production environments as a primary technical resource.
• Ability to produce precise, effective technical documentation.
• Excellent oral and written communication with internal/external clients and vendors.
• Strong business process fluency and ability to discuss processes in detail.

Mansioni

• Develop functional and non-functional system requirements from documented business requirements.
• Collaborate with development teams and vendors to create prototype designs for medium- to large-risk projects.
• Create detailed unit and system testing scripts based on functional requirements.
• Facilitate user acceptance testing processes as required.
• Assess existing business processes and recommend improvements and technology solutions.
• Capture and communicate information gathered from subject matter experts.
• Support system design and software integration with business users and developers.
• Analyze processes and data flows to develop system designs and delivery roadmaps.
• Translate requirements into detailed system design documents and coordinate with teams.
• Support full SDLC, including needs assessments and requirements analysis.
• Provide guidance to stakeholders throughout implementation.
• Document change requests and design/testing considerations.
• Support internal/external integrations and troubleshooting.
• Develop metrics for reporting, system performance, and process control.
• Participate in user training or conduct training when needed.
• Identify opportunities for innovation and process improvement.
• Maintain security and confidentiality of information.

Conoscenze

Public safety implementations

Stakeholder communication

Analytical problem-solving

Technical documentation

Team collaboration

Formazione

Bachelor's degree in Business, Computer Science, or related field

Descrizione del lavoro

HTC Global Services seeks a Senior Business Analyst to lead the analysis, design, and implementation of technology solutions for public safety systems, starting with jail management system replacement. You will validate requirements, support integrations, and coordinate testing with stakeholders and vendors.

The ideal candidate has strong business analysis skills, public safety project experience, and the ability to translate business needs into detailed technical documentation.