Sr Business Systems Analyst

HTC Global; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work

Work-Life balance

Career development

Rewards program

Upskilling

Emerging tech exposure

Career mobility

Job summary

HTC Global Services in Charlotte, NC is seeking a Senior Business Systems Analyst to bridge business needs and technology, translate requirements into application specifications, and support planning and prioritization for IT projects.

Ideal candidate has extensive BA experience, can work with minimal supervision, and guide junior staff while ensuring solutions align with the enterprise architecture and business goals.

Qualifications

• Bachelor's degree required.
• 10+ years as a Business Analyst.
• Experience with financial applications or financial domains.
• Proficient with JIRA and Microsoft Visio.
• Strong written and verbal communication skills.

Responsibilities

• Identify and analyze business needs, gather requirements, define project scope and objectives.
• Recommend solutions and process improvements through new or existing technology.
• Translate requirements into application requirements and support execution.
• Engage client teams, explain initiatives clearly, address concerns.
• Estimate costs and prepare project plans for prioritization and resource allocation.
• Prepare and maintain technical documentation; support operation and development.
• Coach and review lower-level professionals.

Skills

Business Analysis

Requirements gathering

Communication

Education

Bachelor's degree

Tools

JIRA

Microsoft Visio

Microsoft Office

Job description

Location: Charlotte (NC) | Employment Type: Full Time - 40 hours per week | Job Level: T4 | Work Preference: Onsite at work location address | Job Code: 245852

Job Description:

Job Title: Senior Business Systems Analyst

Position Overview

Work at the intersection of business needs and technology by analyzing information requirements, designing effective system solutions, and identifying opportunities to improve business processes. This role offers the opportunity to collaborate with client teams, translate business requirements into application requirements, contribute to project planning and IT resource prioritization, and support the ongoing operation and development of business systems.

The ideal candidate brings extensive Business Analyst experience, works effectively with minimal supervision, and can guide lower-level professionals while ensuring system solutions align with business needs and the organization's information systems architecture.

What You'll Do / Key Responsibilities

Identify and analyze business needs, gather requirements, and define project scope and objectives.

Recommend solutions and business process improvements that can be achieved through new technology or alternative uses of existing technology.

Translate business requirements into application requirements and collaborate with team members to support successful application execution.

Engage client teams, explain moderately complex initiatives clearly, and address client hesitations or concerns.

Estimate costs for various system solutions and prepare project plans to support project prioritization and IT resource allocation decisions.

Prepare and maintain technical documentation to guide system users and support ongoing system operation, maintenance, and development.

Coach and review the work of lower-level professionals.

Required Qualifications

Bachelor's degree required.

10+ years of experience in a Business Analyst capacity required.

Preferred Qualifications

Prior experience working with financial applications or financial domains.

Experience working with JIRA and Microsoft Visio.

Proficiency in the Microsoft Office suite.

Strong oral and written communication skills.

What Makes HTC A Great Place To Build Your Future

HTC Global Services wants you to join our team. Come build new things with us and advance your career. At HTC Global, you’ll collaborate with experts, work alongside clients, and be part of high-performing teams driving success together. You’ll have long-term opportunities to grow your career and develop skills in the latest emerging technologies.

At HTC Global Services, our employees have access to a comprehensive benefits package. Benefits can include Group Health (Medical, Dental, and Vision), Paid Time Off, Paid Holidays, 401(k) matching, Group Life and Disability insurance, Professional Development opportunities, Wellness programs, and a variety of other perks.

Our success as a company is built on inclusion and diversity. HTC Global Services is committed to providing a workplace free from discrimination and harassment, where every employee is treated with dignity and respect. We celebrate differences and believe that diverse cultures, perspectives, and skills drive innovation and success. HTC is an Equal Opportunity Employer and a proud National Minority Supplier. We seek to empower each individual, fostering an environment where everyone feels valued, included, and respected.

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At HTC Global Services, our culture is an embodiment of who we are – a value-led organizationcommitted to success of our people and customers.

• Hybrid and Workplace flexibility
• Work-Life-Balance
• Well-defined career development plan
• Rewards & Recognition program
• L&D focuses on upskilling
• Hands-on experience on Emerging Technologies and Digital Transformation
• Career Mobility programs