Senior Provider Experience & Digital Health Transformation

Big Health; United States; Remote; USD 140,000 - 160,000; Full time

Benefits offered by this job

Generous vacation policy

Professional development fund

Flexible working arrangements

Stock options

Job summary

Big Health is seeking a Senior Manager, Provider Experience and Clinical Transformation to lead the adoption of FDA-cleared digital treatments within the US health system. You will drive revenue growth and patient impact by ensuring health systems, provider groups and organizations are engaged and have a smooth experience supporting patients using Big Health’s digital therapeutics.

This role requires communicating simply in complex environments, building strong client relationships, and

Qualifications

• 7+ years in healthcare implementation or operations
• Degrees in business, project management, healthcare, public health or related field; Master’s preferred
• Licensed healthcare or behavioral health provider preferred
• Experience implementing or optimizing billing and revenue cycle workflows across multiple software systems
• Working knowledge of payer reimbursement policy, procedure coding (HCPCS/CPT), and appeals processes
• Experience coordinating with health system IT, revenue cycle, and compliance teams
• Strong understanding of implementation science principles
• Strong leadership skills with a proven track record of leading complex, cross-functional projects
• Excellent organizational and time-management skills
• Exceptional communication and interpersonal skills, with the ability to build and maintain relationships with clients and stakeholders
• Proficiency in project management software and tools
• Ability to handle multiple projects simultaneously in a fast-paced environment
• Experience training healthcare providers on digital health/medical devices; Sleep medicine or behavioral health experience preferred

Responsibilities

• Strategic Leadership
• Client and Provider Engagement
• Internal Stakeholder Management
• Reporting and Documentation

Skills

Healthcare implementation

Leadership

Project management

Communication

Stakeholder management

Revenue cycle knowledge

Regulatory/compliance awareness

Cross-functional collaboration

Data-driven decision making

Education

Business/public health/healthcare degree

Master's degree preferred

Tools

HL7 interfaces

SFTP file exchange

Project management software

Job description

Big Health is seeking a Senior Manager, Provider Experience and Clinical Transformation to lead the adoption of FDA-cleared digital treatments within the US health system. You will drive revenue growth and patient impact by ensuring health systems, provider groups and organizations are engaged and have a smooth experience supporting patients using Big Health’s digital therapeutics.

This role requires communicating simply in complex environments, building strong client relationships, and