Senior Provider Clinical Ops Transformation Leader

PwC; Boston (MA); On-site; USD 124,000 - 280,000; Full time

Benefits offered by this job

Annual bonus

Medical, dental, vision

401k

Paid leave

Job summary

PwC’s Advisory practice is seeking a Provider Clinical Operations Consultant Senior Manager to lead clinical modernization initiatives for healthcare organizations. You will guide operating model design, workflow integration, and technology-enabled improvements across care delivery and patient experiences.

You will oversee large, multi-disciplinary projects, translate clinical workflows into actionable changes, and support executive stakeholders with strategy, analytics, and remediation plans.

Qualifications

• At least a Bachelor's degree.
• At least 8 years of experience.

Responsibilities

• Leading clinical operations modernization efforts for healthcare providers, aligning workflow redesign with patient access, utilization, capacity, and service line priorities.
• Advising clients on operating model design, service delivery models, and process improvement opportunities that support care quality and reimbursement goals.
• Translating Epic system capabilities into practical workflow changes across clinical and operational teams.
• Guiding large project workstreams from planning through execution, balancing scope, timing, risks, and resource needs.
• Analyzing business performance metrics and operating effectiveness findings to identify breakdowns and shape improvement actions.
• Coordinating cross-functional stakeholder input to resolve complex operational issues and advance transformation initiatives.
• Applying change management methods to support adoption of new processes, tools, and clinical technology enhancements.
• Developing client presentations, executive updates, and workshop materials that communicate priorities, findings, and next steps.
• Coaching team members through problem solving, delivery planning, and issue resolution across multiple workstreams.
• Monitoring delivery quality, activity progress, and implementation outcomes across clinical operations and technology-enabled initiatives.

Education

Bachelor's degree

Tools

Epic Systems

Job description

PwC’s Advisory practice is seeking a Provider Clinical Operations Consultant Senior Manager to lead clinical modernization initiatives for healthcare organizations. You will guide operating model design, workflow integration, and technology-enabled improvements across care delivery and patient experiences.

You will oversee large, multi-disciplinary projects, translate clinical workflows into actionable changes, and support executive stakeholders with strategy, analytics, and remediation plans.