Senior Proteomics Field Applications Scientist (Remote)

Quantum-Si; Carson City (NV); Remote; USD 140,000 - 170,000; Full time

Benefits offered by this job

Discretionary bonus

Equity

Job summary

Quantum-Si is seeking a Senior Field Application Scientist to support sales and customers as the technical product and application expert. The role reports into the Senior Director, Field Applications and Services, requiring enthusiastic, entrepreneurial work ethic, strong proteomics background, and excellent communication and presentation skills.

This remote role collaborates with sales, product management, market development, and marketing, and includes pre-sales engagements, onboarding, and

Qualifications

• Baseline skills/experiences/attributes:
• 4-year bachelor’s degree in life sciences, biology, or related field.
• Masters/PhD preferred but not required if have 5+ years lab experience.
• Prior employment in similar technical support role required OR combination of lab experience with technical support component.
• Must have experience in proteomics, protein biology, or mass spectrometry.
• Theoretical or technical background in one or all the following: Cell Biology, Biochemistry, NGS.
• Excellent written/oral communication skills.
• Takes initiative

Responsibilities

• Master protocols, applications, and troubleshooting for all QSI products.
• Understand proteomic applications and how QSI products and applications can meet the needs of the market.
• Lead technical discussions in pre-sales meetings with customers.
• Draft experimental plans for customers during product evaluations and set expectations with the customer about evaluation outcomes.
• Draft and present demo reports to customers.
• Manage onsite and remote onboarding of QSI products and software.
• Conduct onsite trainings of QSI instrument, software, and reagent product workflow.
• Drive instrument utilization of current install base through collaboration with sales and detailed project plans with customers.
• Manage Technical Support cases via CRM (SFDC) – e-mail, phone, site visits.
• Determine when instrument repairs are needed and initiate repair process.
• Troubleshoot instrument, software, kit, or application problems and elevate through the appropriate internal channels as required.
• Participate in tradeshows, drive customer advocacy, and provide input on application notes and other technical collateral ideas.
• Promote product positioning and messaging in all customer interactions.
• Champion customer requested applications to Market Development and/or Product Management for further consideration.

Skills

Proteomics

Protein biology

Mass spectrometry

Communication skills

Initiative

Education

Bachelor’s degree in life sciences

Master’s/PhD preferred

Job description

Quantum-Si is seeking a Senior Field Application Scientist to support sales and customers as the technical product and application expert. The role reports into the Senior Director, Field Applications and Services, requiring enthusiastic, entrepreneurial work ethic, strong proteomics background, and excellent communication and presentation skills.

This remote role collaborates with sales, product management, market development, and marketing, and includes pre-sales engagements, onboarding, and