Senior Property Manager, Multifamily

Cushman Wakefield Multifamily; BLOOMINGTON (MN); On-site; USD 97,000 - 115,000; Full time

Job summary

An established industry player is seeking a Senior Property Manager to oversee a diverse portfolio in a vibrant area. This pivotal role involves ensuring operational excellence, enhancing resident satisfaction, and driving revenue through innovative marketing strategies. The ideal candidate will possess extensive property management experience, strong financial acumen, and exceptional leadership skills to foster a high-performing team. Join this forward-thinking company to make a significant impact in the multifamily housing sector, where your expertise will be valued and your contributions recognized.

Benefits

Comprehensive benefits package

Professional development opportunities

Travel opportunities

Flexible work environment

Qualifications

• 10+ years of Property Management experience required.
• 5+ years of Management experience required.
• CPM, RPA, or CSM designation preferred.

Responsibilities

• Oversee operations of assigned properties ensuring smooth running.
• Develop and manage a high-performing team.
• Provide superior customer service to enhance resident satisfaction.

Skills

Property Management

Customer Service

Financial Management

Staff Management

Marketing

Conflict Resolution

Vendor Relations

Detail-oriented

Education

Bachelor's Degree

Tools

Yardi

Microsoft Office

Job description

Job Title

Senior Property Manager, Multifamily (https://careers.cushmanwakefield.com/)

Job Description Summary

The Senior Property Manager oversees an assigned portfolio or a multi-faceted property in a designated geographic area. This position works closely with the ownership group to provide consistency in operations throughout their portfolio as well as serve as a single point of contact for the client.

Job Description

ESSENTIAL JOB DUTIES:

• Operations: Ensuring the smooth running of each community in partnership with the Asset Manager and Regional Property Manager. Overseeing all operations including maintenance, capital improvements, lease administration, budgeting, forecasting, reporting, collections, evictions, vacancy anticipation, marketing, lease renewals, service contracts, expense control, audits, etc.

• Customer service: Providing superior customer service and communication to residents and prospects to enhance satisfaction, increase renewals, revenue, reputation, and profitability.

• People development: Developing, mentoring, leading, and managing a high-performing, cohesive team to maximize engagement and minimize turnover.

• Marketing: Driving revenues through understanding competition and developing creative marketing programs.

• Leadership: Leading by example, instilling and modeling the company's mission.

• Team Supervision: Managing day-to-day operations of the on-site team, ensuring policy adherence.

• Staffing: Maintaining effective staff through interviewing, hiring, and terminating as necessary.

• Resident Relations: Maintaining a positive living environment via conflict resolution and follow-up.

• Financial Management: Managing community budget and finances.

• Leasing & Marketing: Working with leasing staff to meet goals.

• Vendor Relations: Maintaining positive relations with community vendors.

• Special Projects: Coordinating as requested.

• Other Duties: Performing additional duties as assigned.

COMPETENCIES:

• Ability to travel regularly to multiple property sites.

• Detail-oriented with the ability to focus amid interruptions.

• Experience in supervisory roles and staff management.

• Experience in budgeting and financial management.

• Maintains confidentiality of business information.

• Proficient in Yardi or similar property management software.

• Oversees entire staff within the portfolio.

EDUCATION & EXPERIENCE:

• Bachelor’s Degree required.

• 10+ years of Property Management experience.

• 5+ years of Management experience.

ADDITIONAL QUALIFICATIONS:

• CPM, RPA, or CSM designation or in process.

• Real estate license.

• Strong knowledge of finance and building operations.

• Ability to analyze, prioritize, and delegate.

• Effective team and vendor management skills.

• Experience in lease and contract negotiations.

• Advanced Microsoft Office skills.

WORK ENVIRONMENT

This role operates in a professional office environment, involving standard office equipment and travel between properties in varying weather conditions.

PHYSICAL DEMANDS

Requires standing, walking, climbing, and travel. Must be able to lift up to 20 pounds regularly.

OTHER DUTIES

This description is not exhaustive; additional duties may be assigned as needed.

Cushman & Wakefield offers a comprehensive benefits package and a salary range of $97,750 to $115,000, depending on experience and location. Cushman & Wakefield is an Equal Opportunity Employer. For accommodations under ADA, contact 1-888-365-5406.