Manager of Facilitates & Service (Ironwood Homes at RiverRun)

Mark Taylor; Arizona (TX); On-site; USD 80,000 - 100,000; Full time

Job summary

An established industry player is seeking a Manager of Facilities & Service to lead a dedicated team in maintaining the beauty and functionality of their multifamily communities. This role offers the chance to oversee crucial maintenance operations, ensuring safety and compliance while delivering exceptional customer service. With a focus on career growth and a supportive work environment, this position is perfect for those passionate about facilities management. Join a company that values its employees and provides opportunities for professional development while enjoying a vibrant community atmosphere.

Benefits

Opportunities for career growth

Employee referral program

401(k) with company match

Employee appreciation events

MT Wellness program

Access to amenities including pools and fitness centers

Qualifications

• 3+ years of experience as a Maintenance Technician or similar role.
• 1+ year of experience as a Maintenance Manager or Supervisor.

Responsibilities

• Oversee maintenance duties to enhance community value.
• Manage safety inspections and compliance.
• Train and mentor Service and Facilities Technicians.

Skills

Plumbing

Electrical

HVAC

Pool Maintenance

Carpentry

Landscape Maintenance

Basic Computer Skills

Customer Service

Education

Industry-specific certifications (EPA, HVAC, CPO, OSHA)

Job description

Current job opportunities are posted here as they become available.

Manager of Facilities & Service (Ironwood Homes at RiverRun)

Mark-Taylor is the region's longest-standing investment manager, developer, and owner of Class-A multifamily real estate on behalf of numerous third-party owners.

We are proud to be recognized as Ranking Arizona’s #1 Multifamily Builder and Manager, a Best Place to Work in the Multifamily Industry, Healthiest Employer by the Phoenix Business Journal, and more.

As our portfolio continues to grow, so do our Community Teams! Mark-Taylor is hiring Managers of Facilities & Service at multiple locations throughout the Greater Phoenix Area. If this community is not the right fit for you, our recruiters will talk to you about all of our exceptional career opportunities.

As Manager of Facilities & Service, you will work at one of our beautiful communities, representing Mark-Taylor through the delivery of exceptional customer service while overseeing the upkeep of the physical asset and community grounds.

You're Excited About This Role Because You Will:

• Serve as the leader for the team of Service Technicians, Facilities Technicians, and Housekeepers.
• Oversee and execute the hands-on maintenance duties necessary to maintain and enhance the value of the community.
• Perform inspections, diagnose problems, and make repairs in areas such as HVAC, electrical, plumbing, pool, flooring, carpentry, drywall, appliances, and exterior structures.
• Manage the daily inventory of apartment homes to support leasing efforts, including managing the Make-Ready and Turn Board.
• Schedule contractors and vendors as needed.
• Inspect the property for safety hazards, correct hazards, and ensure safety compliance.
• Share rotating on-call duties with team members and be available after hours if needed, in uniform/badge.
• Complete Weekly Service Reports promptly.
• Adhere to safety protocols, programs, policies, and procedures.
• Participate in training sessions.
• Train and mentor Service and Facilities Technicians.
• Keep accurate records of maintenance, work orders, inspections, inventories, pool chemicals, and unit turnovers.
• Maintain excellent customer service and positive relationships with residents and team members.
• Oversee capital projects, including bidding and execution.

We're Excited to Meet You! Ideally, You Will Bring:

• Advanced knowledge in plumbing, electrical, pool maintenance, HVAC, carpentry, landscape maintenance, appliances, and OSHA standards.
• Industry-specific certifications (EPA, HVAC, CPO, OSHA, or similar).
• Service-oriented attitude.
• Basic computer skills.
• At least 3 years of experience as a Maintenance Technician, Apartment Turn Technician, Service Technician, Make-Ready Technician, or Work Order Technician.
• At least 1 year of experience as a Maintenance Manager, Supervisor, Building Engineer, or similar role.
• Basic written and verbal English proficiency.

Why You’ll Love Working at Mark-Taylor:

• Opportunities for career growth.
• Employee referral program.
• 401(k) with company match.
• Employee appreciation events.
• MT Wellness program.
• Access to amenities including resort-style pools and fitness centers.

Mark-Taylor is an equal opportunity employer and a drug-free workplace. All employees undergo pre-employment screening, including drug testing.

The starting hourly pay range for the Manager of Facilities & Service is $31.00, commensurate with experience and community complexity. This position is eligible for monthly bonuses. Service team members participate in a rotating on-call schedule with shift differential pay.