Senior Property Maintenance Manager - 24/7 On-Call

Procopio Enterprises, Inc.; Hull (MA); On-site; USD 85,000 - 120,000; Full time

Job summary

Procopio Enterprises, Inc. is seeking a Maintenance Manager to lead a proactive maintenance team, oversee large-scale residential properties, and ensure safety, compliance, and resident comfort.

You will supervise technicians and contractors, handle budgeting, and coordinate vendor relationships to deliver timely, high-quality maintenance outcomes. The role requires strong leadership, broad technical expertise across maintenance disciplines, and a commitment to responsive, 24/7 emergency

Qualifications

• 5+ years of progressive property maintenance or facilities management experience in large-scale Class-A residential properties.
• Technical expertise in a broad range of maintenance areas, including carpentry, electrical, plumbing, HVAC, and general repairs.
• A proven ability to think critically and execute repairs and solutions without reliance on third-party vendors.
• Detail-oriented and highly organized, with a proven ability to manage multiple tasks, prioritize, communicate, and delegate.
• Strong analytical and problem-solving skills to identify issues and develop effective solutions.
• Strong understanding of property management operations.
• Effective communication skills to collaborate with cross-functional teams, property managers, and external stakeholders.
• Willingness to embrace the mission and values of the company.
• Willingness to work flexible hours, including evenings, weekends, and on-call rotation for emergencies.
• A valid driver's license is required for property inspections and overseeing maintenance activities.

Responsibilities

• Supervise, train, and mentor a team of maintenance technicians and contractors.
• Delegate tasks, set priorities, and ensure that the team operates cohesively and efficiently.
• Foster a positive work environment that promotes teamwork, growth, and accountability.
• Oversee and perform routine inspections of properties to identify maintenance needs, safety concerns, and code compliance issues.
• Coordinate and execute maintenance and repair tasks, including plumbing, electrical, HVAC, carpentry, and general upkeep.
• Respond promptly to maintenance requests from residents and property management staff.
• Maintain accurate records and documentation of maintenance activities.
• Manage relationships with external vendors, contractors, and suppliers to ensure high-quality service delivery.
• Obtain competitive bids for projects, negotiate contracts, and ensure work is completed within budget and timeline constraints.
• Monitor vendor performance, addressing any issues and seeking opportunities for improvement.
• Assist in developing and managing the property maintenance budget, ensuring cost-effective solutions.
• Maintain an inventory of maintenance supplies, tools, and equipment, replenishing as needed.
• Develop and implement emergency response plans for maintenance-related incidents such as leaks, power outages, and equipment failures.
• Ensure 24/7 response availability from the maintenance team for critical maintenance issues and emergencies.
• Stay up to date with relevant regulations, building codes, and safety standards to ensure properties are in compliance.
• Implement and enforce safety protocols to prevent accidents and promote a secure environment.

Job description

Procopio Enterprises, Inc. is seeking a Maintenance Manager to lead a proactive maintenance team, oversee large-scale residential properties, and ensure safety, compliance, and resident comfort.

You will supervise technicians and contractors, handle budgeting, and coordinate vendor relationships to deliver timely, high-quality maintenance outcomes. The role requires strong leadership, broad technical expertise across maintenance disciplines, and a commitment to responsive, 24/7 emergency