Senior Property Liaison — Capital Projects & Resident Engagement

City of New York; New York (NY); On-site; USD 90,000 - 100,000; Full time

Job summary

The City of New York seeks a Senior Capital Projects Property Liaison to advance resident engagement on major capital projects across its housing portfolio. Reporting to a Capital Projects Borough Liaison, the role requires improving transparency, managing feedback, and fostering resident buy-in for ongoing initiatives.

The Senior Property Liaison will mentor junior staff, contribute to team operational improvements, and perform administrative and analytical tasks to aid decision-makers.

Qualifications

• Demonstrated expertise in community engagement and stakeholder relations.
• Strong communications skills for diverse audiences.
• Experience coordinating with multiple NYCHA stakeholders and residents.

Responsibilities

• Plan and lead resident engagement on capital projects across NYCHA properties.
• Coordinate with residents, property managers, and elected officials to gather feedback.
• Support Director with materials, status reports, and correspondence.
• Monitor engagement data and ensure timely follow-up with residents.

Skills

Community engagement

Stakeholder management

Communications

Education

Baccalaureate degree

High school diploma or equivalent

Job description

The City of New York seeks a Senior Capital Projects Property Liaison to advance resident engagement on major capital projects across its housing portfolio. Reporting to a Capital Projects Borough Liaison, the role requires improving transparency, managing feedback, and fostering resident buy-in for ongoing initiatives.

The Senior Property Liaison will mentor junior staff, contribute to team operational improvements, and perform administrative and analytical tasks to aid decision-makers.