Hybrid Field Property Claims Adjuster – Grand Rapids

Farmers Group Inc.

Caledonia (MI)

On-site

USD 55,000 - 75,000

Full time

3 days ago

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Benefits offered by this job

Bonus Opportunity

401(k)

Medical

Vision

Health Savings and Flexible Spending

Job summary

Farmers Insurance in Grand Rapids, MI is seeking a Field Property Claims Adjuster. The role involves investigating property claims on-site and virtually, negotiating settlements, and using claims software with company vehicles. Strong customer service and communication skills are essential.

Travel expectations include temporary assignments and CAT deployments. A high school diploma and a valid driver's license are required, with opportunities for growth within a supportive, flexible team

Qualifications

Excellent customer service experience, preferably in a retail environment.
Excellent communication skills – both oral and written.
Proficiency with smartphones and applications.
Valid driver's license and Bondable.

Responsibilities

Conduct both virtual and on-site investigations by visiting policyholders’ residences to assess property damage, determine liability, evaluate the extent of loss, and negotiate fair settlements.
Use claims handling software, a company car, and a laptop to determine claims-related damage and write estimates in a paperless environment.
Evaluate and report on potential subrogation opportunities.
Perform duties independently, with work directly impacting management outcomes.
Acts as a company representative in public interactions, maintaining a professional demeanor consistent with management standards.