Senior Property Claims Leader (Multi-Line)

Mutual Of Enumclaw Insurance Holding Company; Idaho; Sur place; USD 139 000 - 174 000; Plein temps

Résumé du poste

Mutual of Enumclaw Insurance Holding Company seeks a Senior Property Claims Manager to lead the Property Claims function across Personal, Commercial, and Farm lines, directing Supervisors and adjusters to ensure timely, compliant resolutions.

Expect 10+ years in property claims with 5+ years in management; CPCU/AIC/SCLA preferred. PST hours; Idaho-based candidates preferred with strong internet connectivity.

Qualifications

• Strong interpersonal and executive-level verbal/written communication skills.
• Excellent customer service skills.
• Strong leadership and people-management skills.
• Ability to prioritize work and delegate as appropriate.
• Ability to operate at a very high level in a fast-paced and sometimes stressful claims environment.
• Excellent organizational skills and attention to detail.

Responsabilités

• Lead and direct Property Claims Supervisors and their teams to achieve department and company goals and initiatives.
• Select, develop, and retain talent, and develop and maintain succession plans.
• Manage performance of direct reports, including setting goals, providing ongoing feedback, and completing performance assessments.
• Coach and develop Property Claims Supervisors, and hold them accountable for developing, engaging, and recognizing their teams.
• Promote employee engagement through coaching, recognition, and reinforcement of behaviors that drive service excellence.
• Monitor and balance workload distribution across teams.

Connaissances

Communication skills

Customer service

Leadership

Prioritization & delegation

High-pressure performance

Organization & detail

Outils

Xactimate

XactAnalysis

Description du poste

Mutual of Enumclaw Insurance Holding Company seeks a Senior Property Claims Manager to lead the Property Claims function across Personal, Commercial, and Farm lines, directing Supervisors and adjusters to ensure timely, compliant resolutions.

Expect 10+ years in property claims with 5+ years in management; CPCU/AIC/SCLA preferred. PST hours; Idaho-based candidates preferred with strong internet connectivity.