Senior Property Claims Adjuster

PEMCO; Seattle (WA); On-site; USD 106,000 - 129,000; Full time

Benefits offered by this job

Medical, dental, vision coverage

401(k) with company match

Paid time off and holidays

Job summary

PEMCO seeks a Principal Claims Adjuster, Property in Seattle, WA, with occasional travel to our headquarters. You will lead principal-level property claims, thoroughly investigate, evaluate, and negotiate to deliver outstanding service for customers.

You will interact with policyholders, agents, and attorneys; coordinate vendors; and apply advanced contract/regulatory knowledge to complex claims in WA and OR. A senior adjuster with 10 years of experience and Xactimate proficiency is required.

Qualifications

• A BA/BS or equivalent experience in business or related field is required.
• 10 years of experience in adjusting moderate to complex property/casualty claims.
• Insurance designations or certifications are preferred.
• Proficiency with MS Office (Excel, Word, Outlook) is required.
• Advanced proficiency with residential construction and estimating software (Xactimate) is required.
• Knowledge of applicable laws, rules, and regulations is required.
• Valid driver’s license and good driving record required.

Responsibilities

• Occasional CAT duty as needed.
• Issue timely claims payments with high authority; escalate for review when outside authority.
• Interact with policyholders, agents, claimants, witnesses, attorneys, and vendors to resolve claims.
• Manage fluctuating workload with minimal supervision while maintaining quality and service.
• Direct and coordinate vendors/experts to meet restoration timelines and keep insured informed.
• Conduct physical inspections at loss sites to determine scope and estimate costs.
• Collaborate with SIU, subrogation, auto PD, and total loss teams where needed.
• Build rapport with policyholders, customers, agents, carriers, attorneys and vendors for prompt resolution.
• Apply contract, regulatory, and compliance knowledge to complex property claims in WA/OR.
• Demonstrate PEMCO values and ethics in daily work and decision making.

Skills

Claims adjusting

Customer service

Attention to detail

MS Office

Driving

Education

B.A. or B.S. degree or equivalent work experience

Tools

Xactimate

MS Office (Excel, Word, Outlook)

Job description

PEMCO seeks a Principal Claims Adjuster, Property in Seattle, WA, with occasional travel to our headquarters. You will lead principal-level property claims, thoroughly investigate, evaluate, and negotiate to deliver outstanding service for customers.

You will interact with policyholders, agents, and attorneys; coordinate vendors; and apply advanced contract/regulatory knowledge to complex claims in WA and OR. A senior adjuster with 10 years of experience and Xactimate proficiency is required.