Claims Manager (Commercial P&C)

Edward Jacobs; Phoenix (AZ); Hybrid; USD 105,000 - 135,000; Full time

Benefits offered by this job

Paid professional certifications (AIC, CPCU)

Direct exposure to strategic projects

15% annual bonus

Job summary

A leading recruitment agency is seeking a Claims Manager in Phoenix to lead a high-performing team. The role involves overseeing complex claims operations and driving performance improvements. Ideal candidates will have 6-12 years of leadership experience in commercial P&C claims and strong coaching skills. This position offers a base salary of $105K-$135K plus a bonus and a hybrid work schedule.

Qualifications

• 6-12 years of commercial P&C claims leadership experience.
• Multi-state adjuster licenses (or AZ license with reciprocity eligibility).
• Proven track record in improving severity and closure metrics.

Responsibilities

• Lead a team of adjusters and drive performance.
• Ensure compliance with regulatory requirements.
• Coach and develop staff for continuous learning.

Skills

Leadership in claims management

Performance improvement

Coaching and mentoring

Analytical skills

Job description

About The Role

As Claims Manager, you’ll lead and mentor a high-performing team handling complex General Liability, Property, and Workers’ Compensation claims across multiple states. This is a hands-on leadership role where you’ll oversee claim strategies, performance metrics, and operational improvements while contributing to greenfield projects that shape the future of claims operations. With a strong presence in Phoenix, they are expanding leadership opportunities in claims management, offering professionals the chance to step into a role with scope, influence, and a clear path to Director-level progression.

Responsibilities

• Leading a team of adjusters, driving performance in severity, closure rates, and client satisfaction
• Overseeing multi-state claims handling and ensuring compliance with regulatory requirements
• Partnering with senior leadership on analytics-driven reserving projects and vendor panel refresh initiatives
• Coaching and developing staff, fostering a culture of continuous learning and professional growth

Skills & Experience

• 6-12 years of commercial P&C claims leadership (GL/Property/WC mix)
• Multi-state adjuster licenses (or AZ license with reciprocity eligibility)
• Proven track record in improving severity and closure metrics
• Strong coaching and leadership skills with a collaborative mindset
• $105K-$135K base salary DOE + 15% annual bonus
• Hybrid schedule: 2-3 days on-site near Scottsdale with optional 9/80 flex schedule
• Paid professional certifications (AIC, CPCU)
• Direct exposure to strategic projects with advancement potential

How To Apply

If you believe you are a strong candidate for this role, please submit your CV to [e-mail] or just click Apply.