Senior Property Claims Lead - Complex Losses

AlphaStaffHCM; Philadelphia (Philadelphia County); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Medical benefits

401(k) with employer match

Pension

Life insurance

Paid time off

Holidays

Volunteer time off

Career development

Job summary

AlphaStaffHCM client is seeking a Senior Personal Property Field Adjuster in the Philadelphia area. You will evaluate high-value property losses, determine coverage, and negotiate settlements with policyholders, contractors, and vendors.

This on-site role blends hands-on field work with virtual losses analysis, requires independent judgment, and a commitment to accurate documentation and regulatory compliance. Overtime is paid; travel within one hour of airport may apply.

Qualifications

• 2+ years of property or claims adjusting experience handling moderately complex claims.
• Working knowledge of residential construction and property damage evaluation.
• Experience using Xactimate or similar estimating platforms.

Responsibilities

• Manage a caseload of complex property claims from initial assignment through resolution.
• Investigate losses using policyholders, third parties, and external data to form defensible conclusions.
• Analyze policy language and prior claim history to determine coverage and identify discrepancies.
• Negotiate settlements within authority limits and collaborate with leadership on high exposure claims.
• Partner with vendors and regulatory bodies to drive claims to resolution while maintaining compliance.
• Utilize virtual inspection tools and estimating platforms to assess damages and prepare detailed estimates.
• Maintain complete, accurate claim documentation reflecting decisions, rationale, and outcomes.
• Support catastrophe response efforts, including travel, on-call rotations, and extended hours.
• Serve as a resource for less experienced adjusters with guidance on complex scenarios.
• Handle claims involving legal counsel and navigate jurisdictional considerations including state regulations and construction factors.

Skills

Claims adjusting

Complex claims handling

Decision making

Communication

Education

High School Diploma or GED

Bachelor's degree

Active adjuster license

CPCU/AIC/SCLA designation

Tools

Xactimate

XactContents

ClaimsXperience

Job description

AlphaStaffHCM client is seeking a Senior Personal Property Field Adjuster in the Philadelphia area. You will evaluate high-value property losses, determine coverage, and negotiate settlements with policyholders, contractors, and vendors.

This on-site role blends hands-on field work with virtual losses analysis, requires independent judgment, and a commitment to accurate documentation and regulatory compliance. Overtime is paid; travel within one hour of airport may apply.