Senior Property Claims Strategist

AlphaStaffHCM; Chesapeake (VA); Hybrid; USD 64,000 - 114,000; Full time

Benefits offered by this job

Salary range

Hybrid schedule

Benefits package

401(k) and pension

Parental benefits & PTO

Career development

Job summary

AlphaStaffHCM's client is seeking an Inside Senior Property Adjuster to investigate, evaluate, negotiate and settle complex property insurance claims. The position operates in a telephone-centered environment with no on-site loss inspections.

Must have 2 years property adjusting experience, knowledge of Xactimate, and a valid adjuster license within 90 days. Travel up to 50% and occasional CAT support are required; strong negotiation and communication skills are essential.

Qualifications

• 2 years relevant property adjusting and/or claims adjusting experience handling moderately complex claims or construction related industry/insurance experience.
• Developing knowledge of residential construction.
• Working knowledge of estimating losses using Xactimate.
• Demonstrated negotiation, investigation, communication, and conflict resolution skills.
• Working knowledge of property claims contracts and interpretation of case law and state laws and regulations.
• May need to travel up to 50% of the year (local & non-local) and/or work catastrophe duty when needed.
• Acquisition and maintenance of insurance adjuster license within 90 days and 3 attempts.

Responsibilities

• Proactively manages assigned claims caseload comprised of claims with moderate complexity damages that require commensurate knowledge and understanding of claims coverage.
• Partners with vendors and internal business partners to facilitate moderate complexity claims resolution.
• Investigates claim damages by conducting research from various sources, including the insured, third parties, and external resources.
• Identifies coverage concerns, reviews prior loss history, determines and creates Special Investigation Unit (SIU) referrals, when appropriate.
• Determines and negotiates moderate complexity claims settlement.
• Maintains accurate, thorough, and current claim file documentation throughout the claims process.
• Applies proficient knowledge of estimating technology platforms and virtual inspection tools; Utilizes platforms and tools to prepare claims estimates to manage moderate complexity property insurance claims.

Skills

Negotiation

Investigation

Communication

Multi-tasking

Licensing

Travel up to 50%

Education

High School Diploma or GED

Bachelor’s degree

Tools

Xactimate

Hover

Hosta

ClaimsX

Job description

AlphaStaffHCM's client is seeking an Inside Senior Property Adjuster to investigate, evaluate, negotiate and settle complex property insurance claims. The position operates in a telephone-centered environment with no on-site loss inspections.

Must have 2 years property adjusting experience, knowledge of Xactimate, and a valid adjuster license within 90 days. Travel up to 50% and occasional CAT support are required; strong negotiation and communication skills are essential.